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IBM Client Solution Executive - RPO/Talent (Healthcare & Life Sciences) in Atlanta, Georgia

Introduction

As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT, Blockchain and digital transformation, we are ready to offer you a best in class career development.

Your Role and Responsibilities

Do you have a solid track record in sales and passion for working with Healthcare & Life Sciences clients? Then read on… IBM Services is hiring a Client Solution Executive with subject matter expertise in Healthcare & Life Sciences and process outsourcing.

You will have responsibility for creating strategies and implementing plans to achieve pipeline/revenue objectives with innovative and evolving business solutions. Along with bringing thought-leadership and an understanding of the Healthcare & Life Sciences client business challenges, you will work with practice executives, clients and IBM staff to develop and sell solutions – especially in the area of talent services for large enterprises across the US.

Experience expected:

  • Deep understanding for the Healthcare & Life Sciences industry processes, systems and organizations

  • Deep understanding of Human Resources and/or Talent related processes

  • First-hand understanding and experience with Robotic Process Automation (RPA), Cognitive/AI solutions, Business Process Modeling and offshoring

  • Understand the business performance indicators associated with Healthcare & Life Sciences processes including talent acquisition, talent development, and HR operations.

  • Have a successful track record selling to the “C” suite and understand how to operate in a complex international account.

  • Understand business, regulatory and accounting complexities associated with outsourcing.

  • English fluency is required, Spanish fluency is a plus

Responsibilities include:

  • Serve as a member of the Cognitive Process Services (CPS) leadership team, contributing to business process outsourcing propositions, practice and offering development

  • Understand client needs, industry trends and develop winning proposals, applying IBM’s Cognitive Process Services capabilities

  • Build client relationships and a business pipeline of business process outsourcing opportunities with US-based healthcare & life sciences organizations

  • Maintain business controls for pipeline reporting and signings/revenue forecasting

  • Achieve personal signings targets in alignment with practice objectives

  • Establish and manage trusted advisor client relationships

  • Contribute to thought leadership and point of view materials aligned with Talent

GBS10AP

Required Technical and Professional Expertise

  • 7+ years of experience in the Healthcare & Life Sciences industry processes, systems and organizations with an emphasis on BPO

  • 5+ years’ experience in selling BPO solutions that drive profitable revenue growth.

  • 5+ years of experience with talent processes including HR operations and Talent Acquisition and Development.

  • 5+ years of successful track record in selling to the "C" suite and understanding how to operate complex accounts

  • 5+ years of experience in developing and effectively communicating business cases for BPO engagements.

  • Readiness to travel up to 75%

Preferred Technical and Professional Expertise

  • Master’s degree

  • 10+ years’ experience in consultative selling in Healthcare & Life Sciences and/or Human Resources/Talent

  • 3+ years of experience with Robotic Process Automation (RPA), Cognitive/AI solutions, Business Process Modeling and offshoring

  • 7+ years of experience in selling BPO solutions that drive profitable revenue growth

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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