Satellite Healthcare Center Manager – RN - Satellite Healthcare – South Austin in Austin, Texas
The Clinical Nurse Manager (CM) is responsible for the day to day operations of the dialysis center. This includes, but not is not limited to patient, clinic, personnel, and financial management.
Center Manager – RN - Satellite Healthcare – South Austin
Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry’s leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization.
Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives.
Across our organization, we share a single mission – to make life better for those living with kidney disease. Watch our video to learn more about our mission. (https://assets.phenompeople.com/CareerConnectResources/SAHEGLOBAL/videos/SatelliteHealth_AnthemFilm_Cutv6DBM-1583368534380.mp4)
About the Role
The Clinical Nurse Manager (CM) is responsible for the day to day operations of the dialysis center. This includes, but not is not limited to patient, clinic, personnel, and financial management. This role possesses a strong understanding of the quality performance assessment and improvement program. The CM assesses and proactively addresses potential patient and/or staff safety issues. This position is considered an experienced expert in the field who acts as a liaison to physicians. The role communicates with patients, physicians, direct reports and other co-workers. The CM is a team leader who educates and mentors staff members as appropriate. This role may provide nursing support services to the center for unscheduled absences or for patient care, as needed.
Essential Functions :
- Patient Management
Patient Care Supervision. Understands basic renal function and the consequences of renal failure. Observes and records patient’s responses to renal failure and its treatment. Directs and supervises the care of the patients on dialysis. Performs thorough patient assessments as evidenced by documentation.
Critical Results/Situations. Uses professional discretion in critical or emergency situations and directs the necessary intervention. Recognizes changes in patient’s condition on dialysis and makes necessary adjustments in their therapy. Notifies the physician, providing the appropriate information, and implements physician’s orders.
Patient Schedule. Provides oversight of the patient schedule and makes staff assignments based on priorities for patient care and skill level of the staff, maintains on-call schedule for home programs with 24/7 call support. Consistently reviews and evaluates patient priorities as changes occur in the condition of the patient or center. Directs staff in work assignments to address these changes.
Patient Admissions and Discharges. Verifies the accuracy and safety of all orders, implements them and/or delegates to appropriate staff. Ensures discharge management is accurate and complete.
Access Management. Leads the VAL team and ensures consistent, timely monitoring and verifies appropriate action of identified problems. Collects Infiltration Reports, ensures infiltration instructions are delivered, and notifies MD as appropriate.
Anemia Management. Provides routine oversight and assures appropriate action of critical lab values. Assumes responsibility in the absence of the Anemia Manager.
Adequacy Management. Sets the admission dialysis prescription per MD approved Adequacy Protocol for new admissions. Assembles the monthly adequacy team including, but not limited to, the Dietitian and Clinical Manager to discuss what aspects of the treatment can be modified to correct deficiencies in the delivery of dialysis.
Patient Rounding. Implements routine rounding of patients to proactively identify needs and concerns of in-center patients. For home programs, patient needs and concerns will be evaluated at point of service. Ensures the confidentiality of patient and employee information.
Incident Reports. Responsible for the review and analysis of internal incident reports and reports significant incidents promptly to the Territory Director. Aggregates data to identify trends in accordance with the Quality Assessment and Performance Improvement (QAPI) program.
Patient Care Conferences. Responsible for monthly management of interdisciplinary team care conferences.
Medical Record Management. Assumes responsibility for the overall supervision and management of the medical records as outlined in the Operational Policy and Procedures manual. Responsible for accuracy, completeness and timeliness of all data entry including Crown Web data.
- Clinic Management
Quality Assessment Performance Improvement. A required member of the QAPI team who monitors aggregate clinical outcome data to identify trends, analyze root causes and implement interventions to correct real and/or potential problems in the center. Responsible for oversight of QAPI projects related to identified problems.
Infection Control and Vaccinations. Ensures employee compliance with all infection control policies and procedures to prevent and control infections. Maintains neat and clean environment. Ensures all infections are correctly documented (including NHSN reporting as required) and appropriate care is rendered per protocol or MD order. Provides oversight of patient vaccinations including Hepatitis B, Seasonal Flu, and Pneumonia. Provides data as required by the Renal Network Environmental/Vaccination Scans.
Renal Network Compliance. Follows guidelines and goals in accordance with the legislative mandate for the ESRD Network Program.
Governing Body Meetings. The Clinical Manager is a member of the local governing body and is responsible for the direct supervision of all aspects of the center operations and serves as the designated Administrator for the center. Meetings shall be held according to the Governing Body and Center Governance Policy.
- Personnel Management
Staffing. Promotes a teamwork approach by offering information, advice, and assistance to all unit staff members in a positive, courteous, and cooperative manner. Assists in staff scheduling and interprets staffing policies. Arranges coverage for unscheduled absences.
Staff Meetings. Responsible for conducting monthly staff meeting to address any areas of concern and to ensure proper communication between all staff members.
Focal Reviews. Participates in evaluations. Supervises, evaluates, and determines clinical competency in conjunction with the Territory Director.
Policy and Procedure. Provides oversight of policies and procedures and acts on non-compliance including notifying the Territory Director. Ensures staff documents thoroughly and correctly. Effectively communicates new policy and procedure updates.
- Fiscal Management
Supplies. Ensures proper use of supplies to minimize waste. Oversees adequate supply stock, and communicates needs to Technical Services.
Budget. Monitors operating and capital budget to ensure containment of controllable costs.
Facility Management for Home Centers
Facility maintained in good repair
Equipment maintained and safe
Responsible for communicating request/needs to Technical Services
Understands legal consequences of nursing actions, both immediate and long term. Adheres to all policies found in the Employee Conduct Expectations (i.e. dress code, professionalism, etc.) found in the Employee Handbook.
Contributes to harmonious and constructive working relationships with all staff members.
Education & Experience :
- One (1) year of management or supervisory experience in a health related setting
Graduation from an accredited school of nursing or equivalent
Current state license as a Registered Nurse
CNN or CDN certification or within 1 year of eligibility
Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships.
What You Will Gain
Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you about making a difference in others’ lives. You will also work alongside leaders who believe leading means serving; they support you in providing care that is unsurpassed in our industry.
Impact: The care you provide will enable our patients to live a better life that meets their needs holistically.
Growth: A Satellite career offers a lot of challenges, but also the support and leadership to learn and grow from each one. Here, the paths you find for fulfilling your aspirations don’t need to be linear if that’s your choice. With everything Satellite is doing to be a force for progress in the industry, you have many options before you.
-Satellite Healthcare, Inc. (https://www.satellitehealth.com/about-us/#e4s4J52) is an equal opportunity employer. Satellite Healthcare, Inc (https://www.satellitehealth.com/about-us/#e4s4J52) . does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Satellite Healthcare, Inc (https://www.satellitehealth.com/about-us/#e4s4J52) . offers a drug free work environment.
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