Change Healthcare Healthcare Revenue Cycle Consultant in Baltimore, Maryland
Healthcare Revenue Cycle Consultant Overview of Position
The focus of this job is to support the sales process by assessing a prospect’s current revenue cycle operations, analyzing performance data, and determining improvement potential and ROI through Change Healthcare solutions. The candidate will be knowledgeable in end-to-end revenue cycle staffing and services offerings to include patient call centers, revenue cycle staffing advocacy, and outsourced revenue cycle services. This is a remote/telecommuter position. All candidates must live close to a major metropolitan airport and be willing to do 60% overnight travel post COVID restrictions.
What will be my duties and responsibilities in this job?
Create and manage a data management & analysis process to intake, store, and analyze multiple different datasets from prospective clients
Conduct strategic assessments, combining data analysis with operational interviews/observations of prospect staff to understand baseline revenue cycle performance
Create benefit estimates and financial models based on the injection of the most appropriate CHC services and technology into current state operations
Develop and maintain, as needed, knowledge and resources for above methodologies, client facing presentation, ROI calculator materials and regular internal education for advancing the skillset and effectiveness of the Executive Directors, internal prospecting staff (Marketing Development Team), product campaign cadence and policy/procedure information for effective internal deal pursuit
Support RFP’s, Large/Multi-product deals, cross departmental collaboration to achieve objectives
Maintain industry and product knowledge, adapting to changes in the market/competition, participation in regional/national meetings/forums, and driving brand/deliverable awareness within territory
What are the requirements needed for this position?
5+ years new account healthcare sales, enterprise account management, consulting or operations experience within Acute and Employed Provider outsourcing market encompassing hospital/physician platform knowledge, extended business office functions, call center environments and revenue cycle
Mastery of revenue cycle functions (front to back end), productivity standards, workflows, and metrics
Demonstrated ability to understand revenue cycle root cause linkage of people/process/technology issues, impact those issues have on core performance metrics, and create mitigation strategies
Experience with change management and the implementation of technology or process improvements in healthcare revenue cycle management
Experience with Government (e.g. Medicaid, Medicare), commercial and self – pay payers
Proficiency with Microsoft Office Suite of tools (Microsoft Word, Excel, PowerPoint, Outlook, Visio) and Salesforce.com CRM solutions
Ability to condense large amounts of data into succinct, executive level presentations
Ability to manage and analyze large amounts of patient claims and operational data (SQL or similar)
What other skills/experience would be helpful to have?
Must have excellent communication and presentation skills and also be able to build and sustain client relationships.
Client facing experience with physicians, physician practice managers and hospital leadership
Experience presenting to and working with physicians and hospital administration
Self- aware; ability to handle challenging situations effectively with professionalism
Comfortable promoting “services” and “outsourcing”, as a primary product element, to optimize the Change Healthcare value proposition
Collaborative, inclusive style with internal departments between Operations, Sales, Finance, Account Management, Legal, I.T.
What are the working conditions and physical requirements of this job?
General office demands
How much should I expect to travel?
Post COVID, this position will require 60% overnight travel. Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.
As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to email@example.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.
Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.
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Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
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