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LogixHealth Associate Director, Healthcare Billing in Bedford, Massachusetts

LogixHealth, located in Bedford, MA, provides physician-inspired services and technology that result in smarter healthcare. In order to attain our vision, we need the best and most inspired team members. We're looking for people with a high level of intellectual curiosity and drive who always ask "why" and "how can we do it smarter."


Oversee and manage Billing Operations staff and processes for the ED Billing department.

Duties and Responsibilities

  • Oversee all employees in the ED Billing department

  • Monitor training of all new employees or those transitioning to new roles

  • Work with department Manager to resolve issues within the department

  • Develop new processes and reinforce existing processes

  • Communicate new client information to department managers and staff

  • Monitor appropriate work load of staff and staff productivity

  • Review all current and new employee audits

  • Monitor the day to day tasks for ED Billing follow up

  • Ensure staff is trained and aware of job and company expectations and determine remedial action when needed

  • Ensure cooperative team environment

  • Manage recruitment process

  • Comply with all State and Federal Laws regarding an effective Compliance Program inclusive of HIPAA Privacy and Security

  • Review and approve time and attendance records according to company standards

  • Provide on-going feedback and annual performance reviews for direct staff as well as monitoring and approving for staff that within the oversight groups

  • Uphold company mission, vision and values

  • Proactively monitor company policies and address transgressions appropriately

  • Facilitate meetings with department and make presentations to senior management as needed

  • Monitor and enforce compliance with all pertinent local, state, and federal laws and regulations relating to operations and employment


    To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties.

    Education (Degrees, Certificates, Licenses, Etc.)

    Bachelor’s degree preferred or equivalent combination of education and experience required.

    Computer Skills

    Prior word processing, spreadsheet and internet software experience including proficiency with MS Excel and MS Word required.


  • Strong computer experience including advanced word processing, spreadsheet and internet software experience preferred

  • Strong and proven management experience for large multi-task groups of employees

    Specific Job Knowledge, Skill and Ability

  • Ability to learn new and existing software

  • Ability to understand the capabilities, limitations and integrations within the entire infrastructure of the company

  • Ability to work effectively on a team

  • Ability to effectively oversee the management of one or several teams

  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose solutions

  • Must possess strong interpersonal skills

  • Ability to communicate effectively both verbally and in writing

  • Ability to multi-task and change direction at any given time

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals

  • Ability to write routine reports and correspondence

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

  • Ability to deal with problems involving several concrete variables in standardized situations

  • Specific vision abilities required by this job include close vision

  • Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms

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