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PwC Strategy& Healthcare Tech Strategy, Director in Birmingham, Alabama

Line of Service: Advisory

Specialty/Competency: Technology Strategy

Industry/Sector: HI X-Sector

Time Type: Full time

Government Clearance Required: No

Available for Work Sponsorship: No

Travel Requirements: Up to 80%

A career within Technology Strategy services, will provide you with the opportunity to help organisations develop strategies that transform their technology capabilities and solve their most critical challenges. We focus on building technology enabled and agile operating models, planning their new enterprise architecture into a differentiating capability system that helps them win in the market, leveraging digital analytics to enhance the customer experience and optimising business operations, and using modern management techniques such as robotic process automation and next generation sourcing strategies to help our clients get fit for growth.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Support team to disrupt, improve and evolve ways of working when necessary.

  • Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.

  • Identify gaps in the market and spot opportunities to create value propositions.

  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.

  • Create an environment where people and technology thrive together to accomplish more than they could apart.

  • I promote and encourage others to value difference when working in diverse teams.

  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.

  • Influence and facilitate the creation of long-term relationships which add value to the firm.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Minimum Years of Experience :

7 year(s)

Required Knowledge and Skills :

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts with Healthcare Provider space in the following:

  • Digital Strategy and Transformation;

  • CRM Strategy and Implementation;

  • Technology Strategy;

  • Virtual Health Strategy; and,

  • Advanced Analytics Strategy.

Preferred Qualifications :

Degree Preferred :

Master Degree

Preferred Knowledge/Skills :

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts with the following:

  • Ability to identify digital health trends, evaluate their impact, and develop strategic solutions leverage those trends;

  • Experience helping companies to address their customer relationship management strategies, digital relationship management and technology strategies leveraging and providing solutions in or or more of the following areas: Customer Experience Design/Enablement, Contact Center Optimization, Workforce Management Solutions, Self Service Strategy, CRM vendor selection;

  • Ability to conduct and manage market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence;

  • Experience with one or more CRM solutions and understanding of their ability in the business context from marketing, sales and service perspective;

  • Experience with customer segmentation, persona development, journey mapping and identifying business and technology capability and solution needs;

  • Experience with human-centered design principles; and,

  • Experience in designing agile solution delivery models including definition of people, process and technology dimensions.

  • Experience leading teams to generate a vision and creating an atmosphere of trust, leveraging diverse views and encouraging improvement and innovation;

  • Experience building productive and collaborative relationships with team members and proactively seeking and providing guidance, clarification and feedback;

  • Experience managing a team to a successful project conclusion through problem solving global, enterprise-wide strategy issues; and,

  • Experience identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisorydirector .

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