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Beth Israel Deaconess Medical Center Senior Healthcare Data Analyst in Boston, Massachusetts

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Senior Healthcare Data Analyst

Department Description:The Division of General Medicine, the largest at Beth Israel Deaconess Medical Center, is comprised of four Sections: Primary Care, Hospital Medicine, Palliative Care, and Research. Our patients benefit from expert continuity of care; support to maintain wellness and manage chronic conditions; acute care in the inpatient hospital setting; and palliative care for advanced illness. Each of these services are grounded and shaped by scientific research.

The Senior Data Analyst will work closely with the Division leadership to develop and prepare reports to help further the Division’s mission to provide timely and compassionate care to patients at every stage of life.

This position will include both onsite and remote work opportunities.

Job Location:Boston, MA

Req ID:38520BR

Job Summary:Under the direction of the Director of Advanced Analytics, the Senior Healthcare Data Analyst will join a centralized analytics team grounded in data science that includes leadership and staff from across BIDMC to participate in projects that promote a culture of excellence. The Senior Healthcare Data Analyst possesses intellectual curiosity and the ability to manage multiple complex data projects simultaneously. Serves as primary point of contact for requests for business unit. Leverages software applications to design solutions, performs detailed data mapping and analysis, and reviews all data for insights prior to distribution.

Essential Responsibilities:

  • In collaboration with Director, works as a strategic business partner with members of senior leadership and teams to produce data that assists in key decision making, quality improvement and enhanced patient outcomes.

  • Manages one or more complex data projects. Utilizes hospital systems and databases to update and analyze data. Maintains integrity and quality of data by understanding workflows.

  • Draws upon advanced technical skills, including programming and/ or query skills and business intelligence tools.

  • Translates business needs and requirements into technical specifications.

  • Designs, implements, and support data modeling and data warehouse enhancement project. Creates reports and dashboards that track multidimensional performance against division or department goals

  • Expertise in data visualization, with ability to display key results including use of control charts, failure rates, trend graphs is essential.

  • Responsible for routine and ad hoc dissemination of key information to stakeholders.

  • Evaluates utility of reporting methods and visual representations frequently in order to effectively communication through data.

  • Ability to convey insights from business intelligence projects and guides others during the design process.

  • Prepares documentation of analytic methods, metric development, and report production processes.

Required Qualifications:

  • Bachelor's degree in Computer Science, Mathematics, Allied Health or related required. Master's degree in Public Health, Epidemiology, Biostatistics or equivalent preferred.

  • 5-8 years related work experience required.

  • Strong experience in data management and advanced analytic tools and techniques; Strong experience in report writing, analytics, visualizations, dashboard creation, and mobile BI development; Strong experience demonstrating analytical, financial, qualitative and quantitative skills.

  • Advanced technical computer skills as required for technical support specific to functional area and related systems.

Preferred Qualifications:

  • Experience with predictive modeling and/or Machine Learning technologies. Working knowledge of programming and query language (e.g. SQL, Python, R).

  • Experience with business intelligence tools for data visualization and report automation.

  • Understanding of data management and manipulation and interpretation of large databases in a medical center environment.

Competencies:

  • Decision Making:Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.

  • Problem Solving:Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.

  • Independence of Action:Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

  • Written Communications:Ability to communicate clearly and effectively in written English with internal and external customers.

  • Oral Communications:Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

  • Knowledge:Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

  • Team Work:Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

  • Customer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

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