Medtronic Senior Consulting Program Manager - Healthcare in Brampton, Ontario
Senior Consulting Program Manager - Healthcare
Brampton, Ontario, Canada
Oct 21, 2021
Careers that change lives.
Bring your talents to an innovative medical technology and healthcare solutions leader. We deliver with the training, mentorship, and guidance to build your future success
The New Partnerships Solutions Group are a team of seasoned professionals with in-depth knowledge of the Canadian healthcare value chain, as well as a breadth of experience across multiple disciplines. They partner with hospitals, health systems, payers and technology providers to address their most pressing concerns including continuously streamlining operations to unlock value and improve healthcare.
Our New Partnerships Solutions Group is looking for a Senior Consulting Program Manager to join our Canadian team to lead operations improvement, care system re-design, digital health and workforce optimization engagements, working directly with senior leadership and clients across the healthcare system.
What you will do:
As a Senior Consulting Program Manager, you will connect with client hospitals to understand and analyze their most pressing operational challenges and deliver high-value services and solutions which improve their quality, productivity, and effectiveness. You will with your team -lead projects across our partnerships to deliver sustainable results and integrate the Groups full service and solutions offerings:
drive and sustain complex transformational change and operational excellence
design and implement growth strategies
develop and streamline technology-enabled patient-focused care pathways
help hospitals innovate and optimize operations (e.g. same day discharge, remote, new care model concepts)
help physicians and hospital management improve outcomes
In collaboration with the team, you will partner with clients to help them co-design and achieve strategic objectives through potential initiatives like:
Clinical operational service delivery reviews and redesign
Review and develop strategies and programs at organizational level
Health services planning and workforce optimization
Clinical Process Redesign across the care continuum
Care transformation through digital strategy and enablement
Data analytics and targeted optimization / modelling for health system planning and operations improvement
What you bring to the role
You have the experience, passion, ingenuity, and determination to help leading hospital clients improve healthcare and build our consulting practice.
You are a highly motivated leader with an entrepreneurial drive and result-oriented mindset, enthusiastic to take on a variety of challenges and opportunities and inspire stakeholders to pursue the art of the possible and doable in healthcare.
You have strong analytical problem-solving and solution design skills, with the ability to identify and define problems and develop creative solutions to address client requirements clearly and articulately.
You have excellent relationship management and communication skills, with the ability to communicate with client stakeholders in a way that is honest, consistent, and clear.
You excel in a collaborative team environment to execute on quality project deliverables and coach, mentor, and develop junior talent.
You have stellar facilitation and engagement skills.
Relevant Masters degree in an engineering, medicine, healthcare, life sciences, or business field
10+ years of relevant consulting experience (e.g. strategy consulting at top tier firm, healthcare consulting or 10+ years of healthcare industry experience)
Strong knowledge of the Canadian Healthcare system, including healthcare policies and funding models, healthcare technologies, health system design, and service delivery models and trends
Experience dealing with hospitals clinical leaders, staff, and C-suite/Sr. Management/stakeholders
Experience working and communicating in international environments and coaching individuals, preferably in matrix organizations
Proven track record in driving end to end transformations: from analysis to implementation
Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
Willingness to travel within Canada (approx. 30%)
Lean Six Sigma Black Belt (or Master) / Expertise in Human- or User-Centred Design
Project / program management skills in Healthcare
Problem-solving skills, preferably core consulting skills
Presentation, facilitation, and communication skills
Partnering and collaboration skills (team-player)
Customer and Business sensitivity, able to navigate in a matrix organization
Change management skills
- Relationship building / customer engagement skills
Nice to have.
Fluent in English and French (written and oral) highly preferred
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader thats why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
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