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Mitie Security Officer - Healthcare Sector in Carlisle, United Kingdom

Mitie has a great opportunity for a Security Officer to join the Total Security Management Team based at Cumberland Infirmary, Carlisle Main Duties * The Full time security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers – ensuring ID badges are created, allocated and collected when appropriate. * As the first point of contact for to all customers and clients, the Security Agents must have geographically aware of their local surroundings. * Must be able to man the phones, emails, IT systems, CCTV and Alarms, Doors and Car park if need be. * The Full time security officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services. * Report to the Security Operations Manager – they must record, report and escalate all sightings and arrests on a regular basis. * Security officers will be required to show a presence in the hospital's Accident & Emergency Department * Control Room duties Person Specification * The Full time security officer will need to be a team player with an enthusiastic attitude. * The Full time security officer should be able to work on own initiative. * Security experience within the healthcare sector is preferred, but not essential. * Flexible Approach to work to suit the business needs - shifts are on a rolling rota of 4 days, 4 nights and 4 rest days, providing support to cover sickness and holidays during the rest days. * Excellent customer service skills * Ability to go above and beyond to support the client and visitors * Excellent communication skills are required both written and verbal. * It is important the Security Officer is calm under pressure. * Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act. * Door Supervision or Security Guarding AND CCTV License essential * Prepared to carry out any additional training relating to the role * MUST be able to pass enhanced DBS check Additional Information Pay Rate: £9.50 p/h Start Date: 1st September 2021 It’s the little things that count - On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business. For all internal applicants, please note Terms and Conditions are non-transferable