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Conduent Healthcare Customer Service Representatives in Cary, North Carolina

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Virtual Healthcare Call Center Advocate - Cary, NC

Afternoon - Evening shifts

Recruiting for start date of August 5 th , 2021

Pay rate - $13.00/hr.

Candidates must live in commutable distance of Cary, NC

Would you enjoy being part of a team that makes a difference in people's lives?

Do you love helping people solve complex problems and delivering solutions?

About the Healthcare Call Center Advocate role

As a member of the Customer Experience team, you will assist customers with questions, inquiries, and issues. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.

Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.

Requirements

Customer service experience is a plus, but not required. We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive solution. To be successful in this role, you will have:

  • Ability to successfully complete a 5-week virtual training class

  • High speed internet

  • Shifts will be Monday through Saturday, with Sundays and 1 additional weekday off, anywhere from Noon - 11PM

  • Role will be virtual, but must live near the area in the event that you will need to come to the site

  • Ability to type 25 wpm

  • Great problem-solving skills

  • Ability to effectively multi-task

  • High school diploma, GED or college degree

  • Excellent communication skills

Be part of the future

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

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