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UnitedHealth Group Senior Product Analyst - US Healthcare in Chennai, India

Primary Responsibilities:

  • Become an expert in Provider analytics functionality, staying current with product information, changes and updates

  • Be able to support and answer questions around the Inpatient Hospital analytics and Provider Network analytics clients and support Optum Advisory Services teams

  • Work in tandem with product team and client services team to ensure smooth product delivery and ongoing optimization

  • Elicit, facilitate and document requirements, processes, analysis, etc on a daily basis

  • Identify creative opportunities to solve client problems

  • Manage internal communication around data and product related issues and questions

  • Develop and maintain an understanding of the healthcare priorities driving use of the Optum Solutions

  • Build an understanding of how data drives clinical and analytic applications

  • Serve as a resource for Product and Client Service Managers and other internal teams including support (if needed)

  • Utilize process improvement methodologies to minimize and eliminate inefficient practices

  • Lead cross functional department meetings to ensure product delivery targets are met

  • Monitor and manage project scope on a daily basis and communicate appropriately

Required Qualifications:

  • Bachelor’s degree in Computer Science or IT engineering or related discipline

  • 7+ years of BA experience or minimum 2+ years of Product Management experience

  • Health care experience or knowledge base

  • Demonstrated business analyst experience working with large scale applications such as Analytics, CRM (Salesforce) or ERP like solutions

  • Solid foundation in SDLC methodologies – Agile and SCRUM

  • Excellent work ethic, high attention to detail

  • Outstanding verbal and written communication skills.

  • Ability to be flexible and work in a fast - paced, dynamic environment

  • Comfortable learning new technology systems

  • Passionate about client satisfaction

  • Experience in managing or interfacing with clients / customers

  • Agile Software development methodology experience

  • Process improvement experience

  • General knowledge of IT concepts, strategies, and methodologies

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.