Conduent Healthcare Office Administrative Associate in Cherry Hill, New Jersey
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent Payment Integrity Solutions is a Pharmacy Audit Vendor. We conduct several different types of Pharmacy Audits across the country on behalf of several insurance plans and PMBs. The Office Administrator is responsible for handling all incoming communications to Conduent Payment Integrity Solutions and more.
Job responsibilities include:
Answering and logging every incoming phone call/voicemail message
Handles extension requests, documentation verification and general questions about audit procedures
When needed, calls are forwarded to specific subject matter experts.
Manages all incoming mail
Audit documentation sent to Conduent via mail is opened, scanned, and electronically tracked.
Proper management/handling of PHI (Protected Health Information)
Manages all outgoing mail
Audit notification and result letters sent to pharmacies
Letters to be printed, shorted, and mailed
Confirming fax notices
Audit receipt confirmations
Courtesy outreach to pharmacies to ensure proper receipt of audit communications.
Proficiency in Windows and Microsoft Office
Excellent Communicatoor, both verbal and written skills
Pharmacy Technician experience
Full Time - Regular
Monday - Friday 8:30am EST - 5pm EST
Onsite position - Cherry Hill, NJ office
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
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