
Job Information
Aerotek Healthcare Office/clerical in Dayton, Ohio
Responsible for the integrity of the data in the provider database system
Accurately load provider records for all products and markets into the provider database for use by various internal departments, providers, and our member community
Ensure all participating providers have successfully completed credentialing and contracting prior to loading; work with the appropriate team to meet these requirements when necessary
Ensure valid documentation is available prior to loading or performing maintenance on provider records and collaborate with various functions to resolve issues when necessary
Meet aggressive Service Level Agreements (SLAs) for processing data
Adhere to requirements established by external governing bodies such as various state or federal entities
Accurately track daily activities through detail workflow queues to meet established productivity and timeliness standards
Research and resolve provider data inquiries for various internal departments
Respond to emails, phone calls and written requests from providers and internal customers while providing consistent and clear communication
Serve as a subject-matter expert for the provider database system content and logic behind daily processing
Communicate effectively with various internal departments to enhance cross-functional awareness, promote process improvements and to identify issues
Continually evaluate current processes for improvement opportunities, submit potential enhancements to management, and participate in process improvement activities
Assist in various mandatory projects such as data cleanup, workflow revisions, upkeep of maintenance and other projects as assigned
Perform any other job related instructions, as requested
Skills:
data entry, clerical, office support
Top Skills Details:
Healthcare, data entry, clerical
Additional Skills & Qualifications:
Proficiency with Microsoft Office, including Outlook, Word, and Excel is required.
High speed and accurate data entry skills
Knowledge of Medicaid & Medicare managed care is preferred
Solid verbal and written communication skills
Ability to work independently and within a team environment
Time management skills
Critical listening and thinking skills
Solid decision making/problem solving skills
Attention to detail
Customer-service oriented
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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