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Smith Seckman Reid, Inc Healthcare Technology Client Relationship Manager in Denver, Colorado

Healthcare Technology Client Relationship ManagerLocation:Denver, COJob Code:1610# of openings:1DescriptionA leading comprehensive engineering design and consulting firm, SSR providesinnovative solutions for clients with facility and infrastructure challenges.To achieve client needs, SSR has multiple locations across the US. Workingwith a diverse group of individuals in a variety of markets, our team ofexperts partner with our clients to deliver advanced solutions that last.SSR is committed to providing opportunities and benefits to colleagues thatpromote living fully. Through various competitive benefits and programsavailable, SSR supports the health, well-being, and personal growth ofits employees. SSR offers benefit options including medical, dental, andvision coverage, a generous contribution to employee-owned Health SavingsAccount, 401(k) with matching up to the full IRS maximum, tuitionreimbursement, and a variety of other employee incentives and wellnessprograms. SSR is a 2019 A/E/C Building a Better World Award Winner whichrecognizes our commitment to community outreach and improvement.We feel that SSR is a great place, but don't take our word for it, Seewhat our colleagues are saying at .Why Choose SSR? Look at our Twitter, Facebook and LinkedIn pages todiscover more.W e are Certified "Great Place to Work"Looking for a Healthcare Technology Client Relationship Manager -Work FromHome. (Open Nationally)The Healthcare Technology Client Relationship Manager holds responsibility forthe overall relationship with identified clients and successful delivery ofclient's projects. These clients are of small to moderate size. CRM Iprimarily manages projects independently but may require additional ProjectManagers to effectively complete projects. Responsible for Total ProjectSuccess on assigned projects for all results related to people, product,and profit. Acquires work by consistently demonstrating an ability to executeand deliver high-quality projects for existing clients. Involved in theindustry and community, providing a presence for the organization bymembership on boards and professional organizations and published writing. Themajority of the time in this role will be devoted to project managementactivitKey Responsibilities:Serves as the principal level relationship and trusted advisor with clientsfor all project engagements with the client's organizationWorks with leadership to establish long term strategies for building andgrowing client relationshipsAligns SSR services with the needs of the client, identifies the client'sfuture needs, and determines where SSR can intersect with new services andsuppBuilds, develops, and grows strategic business relationships vital to thesuccess of projects and long term engagementsUpdates leads and records business development activities in the CRM databaseAssists or leads resolution of project and client relationship issuesUnderstands client's strategic goals and standards and assures all projectsare delivered in accordance with those goals and standardsProvides leadership and mentoring to Project Managers assigned to theirprojectsOversees the activities of the project team to achieve Total Project SuccessEnsures projects are executed according to the plan and are of the higheststandards to support long-term relationships with clientsResponsible for overall preparation of proposals in coordination with themarketing department, utilizing input from technical staffResponsible for all project management activities, which includes (but isnot limited to) establishing the project scope with the client, preparingand negotiating fees and contracts, preparing and managing the schedule andman-hour budget, conducting a project kick-off meeting, maintainingcommunication with the client, attending meetings, managing risk,implementing a QA/QC plan, and performing job close out processesResponsible for projecting monthly revenue expectations for projects andworking with the location Operations Directo

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