Guidehouse Healthcare Change Management - Senior Consultant in Dover, Delaware
Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com.
A career within Guidehouse Health will provide you with the opportunity to help our clients transform care delivery and healthcare operations. We focus on the operations and performance of mission-oriented agencies, academic medical centers, and commercial healthcare enterprises, to plan and drive change that enables best-in-class outcomes.
When an organization undergoes a major transformation it is often the employees that experience the greatest change to their job requirements and work environment. Understanding how to effectively support individuals throughout an organization via a structured approach to change management is key to reaching organizational success.
You'll work as part of a change management team comprised of multi-disciplinary problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include:
Provide onsite change management support at a healthcare facility
Evaluate and implement operational process improvement
Identify, plan for, and resolve complex client issues
Identify and manage project risks around scope, schedule, budget, and quality
Train, mentor, and lead junior-level staff, possibly on a remote basis, to enhance recruitment and retention efforts
Guide client conversations towards effective outcomes
POSITION REQUIRES UP TO 50-75% TRAVEL TO HOSPITAL AND MEDICAL CENTER CLIENTS ACROSS THE UNITED STATES
Minimum of Bachelor's Degree, preferably in a clinical or healthcare industry discipline
Minimum of 3 years of change management and/or project management experience, preferably with a major healthcare organization or large-scale transformation project
At least 1 year health care information technology (HCIT) consulting, HCIT support and/or other client-facing or HCIT solution work experience
Bachelor's Degree in Marketing, Business Administration, Communications, Education, Healthcare Administration, related field or equivalent work experience
Certified Change Management Professional (CCMP) - Association of Change Management Professionals
At least 2 years of change management work experience
At least 3 years additional higher education and/or additional work experience directly related to the duties of the job
At least 1 year Cerner Millennium Solution knowledge
Ability to use data analytics to identify opportunities and solutions
Track record of engaging clients to drive sustainable cultural and organizational change
Successful experience in providing physician practice/hospital operations subject matter specialization in change management
Ability to manage client engagements and produce solutions
Understanding of primary care practice operations and public health strategies
Organizational and project management skills and the ability to work within a matrixed environment
Strong analytical, problem solving, and communication (verbal and written)
Intermediate to advanced proficiency in MS Office tools (Excel, Word and PowerPoint) to include basic grammar and format consistency for internal and client-facing deliverables and correspondence
Experience in researching and developing presentations and educational material to communicate mission, vision, and operational plans
Prosci or CCMP certification highly desired
Management consulting experience strongly preferred.
Demonstrates extensive abilities and/or a proven record of success in the following areas:
Building and maintaining networks of client relationships; engaging clients in meaning dialogue and driving collaboration
Preparing and/or coordinating complex written and verbal materials
Understanding of quality metrics, clinical workflows, change management best practices, and process improvement techniques
Utilizing applications such as Microsoft Word, Excel, PowerPoint, and Project to create deliverables for clients
Designing and developing data analysis and analytical tools to identify opportunities and build cases for change
Communicating value propositions and articulating overall impact of proposed actions
Developing strong rapport with clients including clinical and executive leadership
Utilizing interpersonal skills to effectively interact with diverse groups of healthcare providers, executives, and other clients to build an atmosphere of trust and solicit active participation in initiatives
Answering questions and providing direction to less-experienced staff
The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
This role is available virtually from PST, CST or EST time zones.
Due to our contractual requirements and federal orders, including an Executive Order from the White House and an emergency regulation from the Centers for Medicare & Medicaid Services (CMS), the position for which you are applying requires that you provide proof of your vaccination status. If you are unable to receive the COVID-19 vaccine for medical reasons or because of a sincerely held religious belief, you may request an exemption from the vaccination requirement which shall be reviewed after the submission of requested documentation. If an accommodation is granted, the conditions may include weekly testing and masking. All Guidehouse employees also agree to follow any additional health and safety mitigation policies that may be required in the workplace.
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Rewards and Benefits
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
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