APEX SYSTEMS, LLC Healthcare Customer Service - 1189333 in DRAPER, Utah
DescriptionApex Systems has several opportunities to get in the ground level with one of our industry leading Healthcare clients. If you are interested in launching your career in an exciting new direction within the Healthcare industry, don't delay - apply today! We are interviewing ASAP! Hours: 6am - 8pm MDT. (8 hour shifts in between these hours - 40 hour work week) Site: 1291 S. Vista Station Blvd. Draper, UT 84020 Training: 3 week training program 8am - 4:30pm Dress Code: Business Casual Candidates should possess a high level of professionalism and customer service skills. This is a very structured position responsible for answering incoming calls from customers who have questions about account balances, card activation, application status, Treasury guidelines and regulations and internal procedures. This role requires great people skills as individuals work to help solve customer issues. Individuals hired for this position will work to achieve personal operational goals in a collaborative team environment. Primary Responsibilities: *Taking inbound calls from consumers *Handling and researching issues over the phone *Utilizing the computer database to verify and document information *Ability to navigate a computer while on the phone *Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product *Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer systems/applications EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.