Change Healthcare Bilingual Healthcare Representative – Fort Lauderdale, FL in Fort Lauderdale, Florida
Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.
As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.
Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.
Empower Your Future. Make a Difference.
Overview of Position
The Healthcare Representative act as advocates and meet with patients and their families daily. They are responsible for tracking every application they receive and obtaining high rates of successful outcomes. If you appreciate helping people and possess great communication and computer skills, take the next step towards a rewarding career at Change Healthcare!
Locations: Broward Imperial Point and Broward Medical Center
Schedule: Monday-Friday, 11:30am - 8pm EST, requires weekend and holiday rotations based on business needs.
What will be my duties and responsibilities in this job?
Interviewing clients in a hospital setting and/or home visits to assist them in obtaining maximum benefit coverage.
Completing application for state and federal programs, reviewing medical records and taking all actions necessary to expedite benefit approval.
May be responsibility for maintaining ongoing communications with government agencies regarding the status of claims.
Provide updates and assistance to hospital personnel and other staff as needed.
Maintain documentation of status of claims and client contact on Change Healthcare computer system.
Other responsibilities that are customer specific.
What are the requirements needed for this position?
Bachelor’s in psychology, health or science and/or 1-2 years healthcare experience.
Must be fluent in English and Spanish.
Reliable transportation is required.
What other skills/experience would be helpful to have?
Strong Communication skills (verbal and written); demonstrated experience working with people of various educational and socioeconomic backgrounds (healthcare setting preferred), experience communicating with government caseworkers and hospital personnel.
Strong organization skills – ability to prioritize, plan and follow tasks through to completion without direct supervision.
Computer skills, including word processing (MS Office, Outlook, Excel, preferred).
Ability to learn and apply knowledge of federal and state programs to benefit coverage for the client.
Prior understanding of and ability to apply the medical definition of disability as it relates to body systems and to functions of daily living is preferred.
Prior experience with reading and applying the information contained in medical records.
Previous clinical experience preferred or knowledge in medical terminology is preferred.
What are the working conditions and physical requirements of this job?
Ability to work at hospital location
Driving between locations
How much should I expect to travel?
Travel between 2 hospital locations
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to email@example.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.
Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
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