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Landmark Health Administrative Assistant- Healthcare in Harrisburg, Pennsylvania

Overview

The Care Coordinator is a pivotal member of the Landmark Post-Acute team. As a Care Coordinator, you will use critical thinking, written and verbal communication, customer service, and administrative skills to ensure that our providers can focus on delivering the highest level of care to patients. You will also support implementation of new facilities and help to maintain successful ongoing operations of existing facilities.

Responsibilities

  • Provide administrative support to Providers in our Skilled Nursing Facilities.

  • Respond to Providers’ administrative type questions, concerns, and issues.

  • Provide charting support and obtain critical patient data and records within skilled nursing facility, from releasing hospital or directly from patients.

  • Verify HCC Codes and enter, update and correct patient data in Landmark Health record systems

  • Gather, manage and report on operational data such as patient census, readmissions, quality metrics, etc.

  • Inform staff of pre-admission and discharge documentation.

  • Set-up and manage provider patient schedules.

  • Provide support for launch of new facilities.

  • Assist with or participate in special projects as assigned.

  • Work onsite in skilled nursing facilities, in the office or remotely.

Qualifications

  • Minimum of two years’ experience working in a clinical healthcare environment using medical terminology.

  • Experience with escalated customer service issue resolution.

  • HSDiploma or GED equivalent.

  • Critical thinking skills.

  • Excellent interpersonal and relationship building skills.

  • Ability to adapt and be flexible in changing situations.

  • Knowledge of MS Office products proficient on excel.

  • Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech or similar position preferred.

  • Experience with following triage protocol a plus.

  • Data entry speed of 65+ WPM preferred.

Job Locations US-PA-Harrisburg

Posted Date 2 days ago (3/5/2021 10:18 AM)

Category Clinical Delivery Field

Type Regular Full-Time

Job ID 2021-5059

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