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Novartis Pharmaceuticals Healthcare Solutions Partner in İstanbul, Turkey

316603BR Job ID: 316603BR Job Description: Job purpose: To develop strategic relationship with identified key accounts. Support Healthcare Solutions Head in developing and implementing innovative solutions to address customer pain-points & unmet needs by leveraging cross-functional expertise among Novartis Turkey. Engage with hospital leadership to build strong relationships and coordinate the relationship between the customer and Novartis TR. Build deep customer expertise, and bring the breadth and depth of Novartis capability to the customer where needed. Major Accountabilities: • Support Healthcare Solutions Head to foster customer-centric culture across organization and help to maintain a mindset-shift to evolve the new model of working with strategic accounts • Manage and maintain strong partnerships with strategic accounts • Develop deep understanding of customer insights to create partnership opportunities • Lead the strategy and interaction of communication and projects with internal & external func-tions/ stakeholders • With an enterprise mindset to clearly understand Novartis priorities at the country level and lead the development & alignment of account strategies across franchise by driving holistic, customer-centric action plans which are focused on delivering customer outcomes • Lead innovative and scalable solutions based on customer needs identified by matrix teams • Conduct annual account segmentation to re-evaluate strategic accounts • Ensure engagement activities are in compliance with guidelines and regulations • Manage effective grand budget across the top accounts. KPIs: • Development and implementation of value-based solutions with Key Account customers • Strategic relationships with pre- defined Key Accounts that deliver current and future business oppor-tunities • Development of a customer-centric focus within the Novartis teams working on Strategic Accounts. • Overall alignment of cross functional teams and any resources from other functions with the Strategic Account agenda • Feedback from key stakeholders from strategic accounts • Define and track performance of solutions that served to accounts. Position Title: Healthcare Solutions Partner Minimum requirements: Education University degree or above; preferably with medical science related or pharmacy background. MBA is a plus Languages: Fluent in English speaking, writing and reading. Experience: • >3 years sales or customer facing experience in pharmaceutical industry and > 2 years project management or marketing experience • Experienced in healthcare or hospital or consulting sector • Preferably currently manager level • In-depth understanding of the Pharma market including key dynamics, competitors, country regulatory, policy and market environments • Proven experience in Pharma product commercialization processes • Effective knowledge to navigate a complex network of internal and external stakeholders • Experience in building relationships with KOL’s and key accounts • Strong skills and experience in direct and indirect leadership, strong teamwork skills, and ability to build alignments • Strong communication, presentation, and negotiation skills • Agility in first time situations and passion for applying innovative approaches • Out of the box thinking - Curiosity for innovation and exploring new concepts, ideas and models, and strategic vision to adapt innovation to drive new business models Job Type: Full Time Country: Turkey Work Location: İstanbul Functional Area: Market Access Division: PHARMA Business Unit: AMAC Employment Type: Regular Company/Legal Entity: Novartis Turkey Shift Work: No