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Commerce Bank Overnight Healthcare Remittance Billing Processor in Kansas City, Missouri

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

As a Remittance Processor,  you’ll be responsible for the daily processing of various remittance accounts with an emphasis on healthcare. You will have the opportunity to meet and exceed high standards for production and quality. You’ll keep money flowing quickly and efficiently. If you’re a stickler for details and are good at working fast, we’d love to talk.

Essential Functions

  • Read, identify, and interpret unique customer remits and account instructions. Process payments and correspondence to meet the needs of multiple customers across multiple pillars of business including healthcare, finance, and more.

  • Workgroup item processing that includes document sorting by remittance type, batch log on, batch re- association and the ability to process multiple accounts with different processing instructions.

  • Capture data and provide document decisioning based on unique customer instructions and account schemas.

  • Meet unique customer deposit, scanning and transmission deadlines.

  • Operate high or low speed scanning equipment with high degree of accuracy while maintaining production standards.

  • Meet or exceed department production & quality goals while working independently.

  • Cross-train and deliver results in other areas of the department as needed.

  • Perform data entry keystrokes at department production & quality standard.

  • Perform other duties as assigned.

Work Schedule

Sunday - Thursday, 9:00pm-6:00am

Knowledge, Skills & Abilities Required

  • Strong organizational skills

  • Strong attention to detail and decision-making skills

  • Manual Dexterity and eye-hand coordination

  • Ability to lift up to 25 pounds

  • 10 Key by Touch with 4,000 keystrokes per hour with a high degree of accuracy

  • Read and interpret data from multiple pages and capture needed information with a high degree of accuracy

  • Repetitive hand movement

  • Ability to maneuver multiple screens to complete keying in order to meet various deadlines throughout the shift

  • Interpret and follow directions across multiple accounts

  • Multi-task across functions as needed

  • Motivated and organized self- starter with strong attention to detail and ability to manage multiple priorities

  • Effectively communicate individual processing challenges to immediate lead/supervisor

  • Effectively communicate trends and anomalies with management to ensure a positive customer experience.

  • Willingness to seek, receive, and apply feedback to improve performance

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Basic ability to navigate computer systems effectively

  • Basic level proficiency with Microsoft Office Outlook, Word, Excel, PowerPoint and SharePoint

Education & Experience

  • High School Diploma or equivalent combination of education and experience required

  • Healthcare Cash Posting and or denial management experience preferred

  • Understanding of PHI and PCI processes, guidelines, and procedures preferred

  • 1+ years data entry or related experience in remittance processing, claims or high-volume processing, accounts receivable, bank operations, teller or other retail banking experience

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce)

Inclusion and Diversity at Commerce

How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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    Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.

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