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Centene Corporation Trainer I-Healthcare/Managed Care in Little Rock, Arkansas

Position Purpose:

Responsible for facilitating new hire and ad-hoc training for Enrollment Application/Process team under Medicaid and Market Place health plans.

  • Conduct training needs analyses to determine specific training needs for department staff

  • Identify, select, and develop appropriate training programs, including the selection or design of appropriate training aids

  • Evaluate effectiveness of training programs and recommend improvements to ensure departmental standards are met

  • Research, analyze and recommend external training programs

  • Maintain records of training activities and employee progress

  • Assist in reviewing audit trends in work performed by staff and present findings and recommendations for areas of improvement to management

  • Review and provide feedback to possible revisions to policy and procedures and/or work process development to ensure all gaps are filled

Education/Experience:

  • Bachelor's degree in related field or equivalent experience.

  • 2+ years of training experience, preferably in a managed care or healthcare environment.

  • Knowledge and experience of adult learning theory, learning technologies and systems training highly preferred.

  • Experience working with Articulate, Camtasia, PowerPoint, Excel and SharePoint highly preferred.

  • Healthcare or health insurance knowledge preferred.

Once work from home orders have been lifted, this person will be required to work in the Little Rock, AR office.*

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

TITLE: Trainer I-Healthcare/Managed Care

LOCATION: Little Rock, Arkansas

REQNUMBER: 1230716

COMPANY: Corporate & Professional services

POSITION TYPE: Both

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