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University of Miami Healthcare Data Analyst 2 in Miami, Florida

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here ($7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet ( .

Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

SUMMARY:The incumbent is responsible for conducting highly complex analysis while leading the design, planning, and production of reports and analysis related to quality performance metrics and outcomes measures for the University of Miami Health System that are defined by internal parameters to meet the mandates by state and federal programs, inclusive of the Centers for Medicare and Medicaid Services. Responsible to maintain fluency of provider workflows across UHealth that influence outcome measures. Participate in strategic planning and conduct problem analysis for senior management.


  • Perform measurement and benchmarking of performance measures in relation to best practices for the healthcare service industry and internal business objectives.

  • Provide performance indicator reports and benchmark narratives for performance improvement.

  • Prepare reports to be reviewed with department leaders in the analysis of physician performance within the Electronic Health Record (EHR). Monitor quality performance, outcomes and/or safety metrics to make recommendations for targeted process improvement projects.

  • Prepare overviews and interpretation of reports; and following up on assigned action items for various projects, meetings, and committees. Assist with training departmental Quality champions on governmental program requirements.

  • Perform problem analysis for strategic planning initiatives.

  • Solve data integrity issues as they arise, and monitor the addition of new data, analytics and reporting systems.

  • Create customized and recurrent reports, and perform ad hoc analysis for senior management.

  • Monitor quality and safety metrics and identify trends and opportunities. Interpret and translate data for senior management to clearly understand analysis and use it for meaningful decision making, and strategic planning purposes for the enterprise.

  • Act as a liaison with third party vendors of specialized business intelligence or database products, geographic information systems and data mining software. Maintain ability to perform all functions of a Healthcare Data Analyst with a high level of competency and with minimal supervision, e.g., interpret and validate data; interpret quality reports; conduct analysis and recommends solutions; identify, coordinate, collect and ensure the availability of data; etc.

  • Perform data retrieval for various projects, and collects, analyzes, and presents the data back to senior analysts, and non-technical stakeholders. Design and create reports that identify opportunities for improvement in the quality program processes.

  • Prepare comprehensive documentation to support all related activities, inclusive of maintaining program documentation and files. Facilitate the ongoing performance improvement projects through data collection and analysis.

  • Contact regulatory agencies to research and clarify program rules.

  • Manage healthcare quality program departmental calendar to ensure all relevant submission dates, deadlines, and critical information stays current.

  • Cross-train on all functions related to the development, update and maintenance of assigned decision support databases; inclusive of ongoing collaboration with the group's Database Technology Managers in all matters related to the documentation of database functions.

  • Assist with preparation of audit responses related to governmental program submissions prior to submission to third party; and positively collaborate with UMIT and HII.


Minimum Bachelor's degree in Industrial Engineering, Information Management, Statistics, or equivalent.


  • A minimum of 2 years combined experience in reporting & analysis and/or data manipulation & analysis.

  • Advanced proficiency with creating complex and advanced formulas, v-look up, Excel Pivot tables, and conditional formatting, is required.

  • Experience analyzing and validating data, and implementing quality management concepts, is required.

  • Basic knowledge of healthcare quality and outcomes measurement and reporting is required.

  • Knowledge of SQL highly preferred.

  • Experience using visual analytics platforms (Power BI, Tableau etc.) highly preferred


  • Commitment to University Values: Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, Teamwork.

  • Knowledge of data collection and analysis, general performance improvement, statistical tools, and process mapping.

  • Excellent technical skills: Demonstrated technical skills and aptitudes related to all computer related activities, inclusive of the ability to learn and apply new applications, platforms, etc. Proficiency in the use of PCs, spreadsheets, report generating, working with cloud-based and server-based application systems

  • Strong analytical skills: Experience in analyzing clinical performance data strongly.

  • Excellent interpersonal skills: Ability promote and sustain outstanding interpersonal and customer service skills (verbal and written) while accepting responsibility to ensure all working relationships are respectful and professional.

  • Excellent critical thinking skills: Ability to consistently apply independent and critical thinking skills to solve problems and escalate problems.

  • Excellent ability to be self-directed: Ability to apply effective prioritization, organization, analytical, and project management skills (simultaneous multiple projects).

  • Excellent attention to detail: Demonstrated ability to accurately review, screen and enter data.

  • Excellent communication and presentation skills: Ability to clearly, effectively, and respectfully communicate questions, ideas, and solutions verbally and in writing to a broad spectrum of specialized skill and clinical experience.

  • Ability to conform to shifting priorities, demands, and timelines through analytical and problem solving capabilities

  • Ability to ensure consistent and accurate adherence to established workflows and processes.

  • Required ability to sustain mature judgement and maintain strict confidential information and patient confidentiality as mandated by HIPAA, and University policies, respect the rights and privacy of others at all times.

  • Required to maintain current knowledge and practice in compliance with standards established by external regulatory agencies that impact job performance and deliverables, and maintain fluency in governmental quality program requirements and rules.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here ( for additional information.

Job Status:

Full time

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A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

A private research university with more than 17,000 students from around the world, the University of Miami is focused on creating a future that cuts across geographic, cultural, and intellectual borders.

The University comprises 11 schools and colleges serving undergraduate and graduate students in more than 180 majors and programs. The University ranks No. 57 on U.S. News & World Report’s 2020 Best Colleges list and ranked No. 49 in the 2020 Wall Street Journal/Times Higher Education College Rankings.

Established in 1925 during the region's famous real estate boom, today the University is a major research university engaged in nearly $346 million in research and sponsored program expenditures annually. While the majority of this work is housed at the Miller School of Medicine, investigators conduct hundreds of studies in other areas, including marine science, engineering, education, and psychology.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.