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Accenture Associate-Healthcare Management in Mumbai, India

Skill required: Healthcare Management - Pharmacy Benefit Management

Designation: Associate

Job Location: Mumbai

Qualifications: Any Graduation

Years of Experience: 1-3 years

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at


What would you do?

The Healthcare Operations vertical helps our clients drive breakthrough growth by combining deep healthcare delivery experience and subject matter expertise with analytics, automation, artificial intelligence and innovative talent. We help payers, providers and government agencies increase provider, member and group satisfaction, improve health outcomes and reduce costs.

You will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations

In Pharmacy Benefit Management, you will be responsible for the business processes, operations and interactions of third party administrators of prescription drug programs, understanding of the processes used to manage programs for payers, process and pay prescription drug claims, develop and maintain the formulary, contract with pharmacies and negotiate discounts and rebates with drug manufacturers.

Roles and Responsibilities

  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

  • Your expected interactions are within your own team and direct supervisor

  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

  • The decisions that you make would impact your own work

  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

  • Please note that this role may require you to work in rotational shifts.

What are we looking for?

We are looking for individuals who have the following skillset:

  • Customer service - Outbound

  • Customer Service Management

  • Good communication skills

  • Ability to solve problems

  • Attention to Detail

  • Active Listening

  • Conflict and Dispute resolution

Any Graduation