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Job Information

Philips Business Process Expert Supply Chain, Philips Healthcare, (Nashville, TN.) in Nashville, Tennessee


If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.

You may contact 888-367-7223, option 5, for assistance.

In this role, you have the opportunity to :

Design, built, deploy and improve O2F2C processes to enable the businesses to exceed cost, quality and delivery objectives, enable future growth and work on integration of M&A to Philips O2F2C systems and processes.

You are part of O2F2C BPO team, you will have strong interaction with IWD, IT, EIM, PIO, Business & market SC teams, GBS and ISC. Actively interact with other BPE’s to share knowledge on improvement practices. Actively interacts with Business Analysts and Functional consultants.

You are responsible for:

Define: Provide expertise in processes analysis (L3-L7) within to perform process gap analyses, propose best practices as input for the process design.

  • Design: BPE design the PEPF processes (L3 – L7) with the above mentioned requirement features and ensure alignment with the underpinning IT applications incl. relevant process performance metrics & KPI’s and compliance requirements and controls.

  • Deploy: Support process implementation programs and projects and ensure processes are implemented as designed.

  • Build: Collaborate with IT and EIM to ensure that IT applications and data models support the business process requirements and design.

  • Deploy: Being a change agent by clarifying the impact of the new ways of working including the process, IT applications to the deployment teams and are the content owners of the deployment materials (guidelines, work instructions and learnings), as developed with Philips University or other parties who develop the process role-based learning curricula for the end-users for their process domain

  • Deploy / Continuously Improve: Build and maintain SME communities in their respective domain and ensuring the people competencies, capabilities are in place to execute the standard solutions in their process domains and identify opportunities for improvement (level 3-7).

  • Process Performance tracking and Continuous improvement: BPE establishes an accurate process performance impact tracking & reporting, with reference to internal/external benchmarks and relevant targets. As part of the continuous improvement phase and actively share knowledge and help problem solve with systemic issues driving impact.

To succeed in this role, you should have the following skills and experience:

  • Bachelor's in Business Administration, Operations or Supply Chain Management or Information Technology

  • Operational experience in warehousing and distribution

  • SAP experience (modules MM and SD)

  • Process modelling experience (in Aris repository)

  • HealthTech Industry experience

  • International / Intercultural experience

  • Pro-active, hands-on, eager to learn, asks questions

  • Lean Six Sigma Green Belt or Black Belt

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.