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KPMG Director, Healthcare Access and Revenue Optimization in Nashville, Tennessee

Business Title: Director, Healthcare Access and Revenue Optimization

Requisition Number: 73956 - 82

Function: Advisory

Area of Interest:

State: TN

City: Nashville


Historically, the travel requirement for this position has ranged from 80-100%. The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities, and guidance from a number of infectious disease experts. For now, all KPMG business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. At some point in the future and with the safety of people as the critical factor, the travel requirement will likely increase, possibly to previous levels, but KPMG is committed to balancing client requirements with new delivery capabilities.

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Director in Customer & Operations for our Consulting ( practice.


  • Help to develop, sell and deliver technology enabled healthcare access and revenue optimization service offerings

  • Lead and train high-performing teams comprised of resources across service lines including process, technology and analytics talent to deliver complex transformational, enterprise-wide engagements from assessments through strategy / visioning, design and implementation as well as change management and communication planning

  • Demonstrate strong functional knowledge of the health provider value chain and both deliver as well as act as a subject matter professional across provider transformation projects

  • Support the development of new business through relationship building and project proposal efforts

  • Drive team performance, quality delivery and profitability through effective time management, resource allocation, project management, project budget management, scope management and issue resolution

  • Participate in continual development and publication of thought leadership and service offerings


  • Minimum nine years of recent consulting experience in health provider industry or executive level experience working in a health provider organization

  • Master's degree from an accredited college/university

  • Direct experience in leading large transformation projects which includes managing complex project budgets and timelines, significant stakeholder engagement and management and understanding complex regulatory issues

  • Ability to identify business opportunities, attract new business and build lasting professional relationships with senior client executives and relevant skills in project management with hands-on experience

  • Demonstrated understanding of healthcare reform and other key industry trends/drivers (value-based care, medical management, health provider operational efficiency, interoperability, consumerism, etc.)

  • Excellent consulting skills such as analytical, critical thinking, written and verbal communication, client presence along with facilitation and presentation skills and demonstrates and encourages innovative thinking

  • Willing to travel up to 80%

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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