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Kuehne+Nagel Director, Key Account Development Pharma & Healthcare in New York, New Jersey

Together with Vertical Owner(s), create and manage the network of sales resources around the given Strategic Customer(s).

Your Role

Responsible to know the decision and organizational layer of the Strategic Customer and marries KN management with Strategic Customer management.

Your Responsibilities


• Together with Vertical Owner(s), create and manage the network of sales resources around the given Strategic Customer(s).

• Working with the Vertical Owners, determine the required resources within KN to capitalize on value creation opportunities.

• Responsible as the “primary” lead for the management of the Strategic Customer Business Plan jointly developed with the Vertical Owner(s).

• Set, meet and exceed business revenue goals agreed upon with the Vertical Owner of the strategic customer(s).

• Act as the single point for the selling of “all” KN services and solutions across all business fields (depending on customer, this may be in conjunction with a dedicated support representative from a given business unit).

• Drive the RFQ response for their assigned Strategic Customer(s), either as the lead, or make sure regional support is assigned to drive offered business opportunity. (In the case of regional specific requirements or RFQs this would be taken up by local KAM assigned to the Strategic Customer, but drive and awareness is funneled through the KAM).

• Conduct regular review sessions and arrange at a minimum of one “white board sessions”, (global discovery session) with their assigned strategic customer(s).

Your Skills and Experiences


Undergraduate degree in logistics or related business field.


Experience with Logistics processes, systems and solutions.

Requires a minimum of 5-7 years of logistics experience.

Knowledge & Skills:

Seasoned listening skills.

Good analytical skills.

Strong verbal and written communication and presentation skills.

Self-disciplined, strong leadership and motivational abilities.

Creative ability in developing sales strategies and solutions and in presenting innovative solutions to customers.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.