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Octagon, Inc. Account Director, Client Experience, Healthcare in New York, New York

About you

A hungry, strategic, creative, collaborative comms professional who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:

Team oriented "we" over "I"

Positive and inspirational

Energized and charismatic

Humble and inquisitive

Agile and adaptable

About us

A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different - therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of:




Digital natives

PhD-level scientists




About the role

Our team is seeking a Director with healthcare, client experience and digital expertise to serve as a senior counselor to our clients. As a Director, you will drive the day-to-day work across various initiatives including large-scale campaigns, with a focus on reaching healthcare professionals and consumer audiences. You will have the opportunity to lead the development of campaign materials and drive execution to ensure the team achieves results and maximum impact. The ideal candidate possesses a strong interest in healthcare or health awareness initiatives, is curious and excited to experiment and explore new ideas/new channels, is proactive, resourceful, has an entrepreneurial spirit and enjoys growing and cultivating staff.

The Director will be responsible for leading workstreams across a mix of traditional PR activities and digital activations. Other responsibilities include, but are not limited to:

Serve as one of the day-to-day contacts for clients

Serve as a partner to account SVP and VP, proactively assisting in driving elements of day-to-day forward with the team

Partner with cross-functional leads to advance assignments

Ensure high quality work from integrated team

Keep client programs on schedule and ensure all deadlines are met

Drive internal and external meetings

Collaborate to develop integrated media programs that are strategically sound and based on insights

Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.

Oversee the junior team for the review process of materials in partnership with team leads

Oversee media monitoring and results tracking

Triage and respond to client requests

Continually look for opportunities to optimize work and deliverables

Understand client business challenges, asks, and be able to pull together the right deliverable and recommendations

Ensure campaign components stay on strategy through execution and deliver on business objectives

Participate in yearly planning

Assist with budget management and finance activities

The requirements

Bachelor's Degree or higher

6-9 years of agency or in-house experience

Understanding of a regulated space

Ability to lead/manage multiple clients and programs, along with client expectations and timelines

Mentor and train junior team members

Can promote a culture of collaboration and teamwork across organizational functions

Outstanding communications skills (verbal, written, and presentation)

Excellent organizational skills and attention to detail

Proficiency in sculpting and telling a cohesive story

Focused on problem solving

Understanding of social and digital platforms and emerging trends in the healthcare space

Experience with integrated agency teams (Earned Media, Digital, Partnerships, Creative) a plus

Experience with earned media a plus

dna - the details (this is the section where we humble brag)

dna has won two Cannes Bronze Lions awards in the past two year and 15 awards for creative execution in the past year, including a Global Sabre as one of the best 5 campaigns executed worldwide. It's not by accident. We have a Creativity team focused on finding a spark for all that we do, from ideation sessions to weekly creative power hours. And we host an annual Creativity Day centered around an off-site activity, like a trip to the museum or an improv class, all designed to excite an inspire.

dna prides itself on delivering a difference making employee experience. We invest in our team and put culture front and center through a variety of programs, policies and events. It's all about growth and opportunity. If you are looking for a company where you will have the chance to contribute, grow and set a career path that meets your interests and delivers on your ambitions, dna is an ideal employer.

We are small meets big - giving our clients and employees the benefits of both. As a global agency, we have staff in 10 markets on four continents. Yet, our close-knit agency environment will ensure that you will have ample opportunity for visibility with senior management who will make a personal investment in your career. And, as part of a large global IPG network with seamless integration with our sister agencies, such as Weber Shandwick and large advertising agencies, you'll have access to world class resources and endless exposure to the most cutting-edge marketing approaches. If you are ambitious, energetic and excited to have a voice in shaping an agency and the future of healthcare communications, we hope you'll join us. We're an agency whose fast pace of growth and influence, is matched only by the advancement opportunities we offer our employees. dna - As Different as you.

The legal info

dna is proud to be an Equal Opportunity/Affirmative Action employer. dna recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at . This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.