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Guidehouse Healthcare Change Management Specialist - Managing Consultant in New York, New York


Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.


A career within Guidehouse Health will provide you with the opportunity to help our clients transform care delivery and healthcare operations. We focus on the operations and performance of mission-oriented agencies, academic medical centers, and commercial healthcare enterprises, to plan and drive change that enables best-in-class outcomes.

When an organization undergoes a major transformation it is often the employees that experience the greatest change to their job requirements and work environment. Understanding how to effectively support individuals throughout an organization via a structured approach to change management is key to reaching organizational success.

You will work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve complex business issues from strategy to execution.

Specific responsibilities include:

  • Drive organizational change management and process improvement in a medical center environment

  • Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above

  • Identify, plan for and resolve complex client issues

  • Identify and manage project risks around scope, schedule, budget, and quality

  • Contribute to the development of your own team's technical acumen

  • Develop strategies to solve complex technical and structural challenges, addressing business process redesign

  • Train, mentor, and lead staff, possibly on a remote basis, to enhance recruitment and retention efforts

  • Guide client conversations towards effective outcomes




  • Minimum of 5 years of organizational change management and/or business process redesign experience, preferably in a clinical environment

  • Minimum of Bachelor's Degree required. Master's Degree preferred

  • Consulting experience strongly preferred

Preferred Knowledge/Skills:

  • Physician practice / hospital operations subject matter specialization in client engagements related to improving the efficiencies

  • Track records of success in using data analytics to identify opportunities and solutions

  • Ability to engage clinicians in driving sustainable cultural and organizational change

  • Prosci or CCMP certification highly desired

  • Healthcare IT consulting work – at least 2 years

  • Clinical and Hospital Operations Acumen

  • Healthcare workflow impact analysis

  • Cerner Millennium Solution knowledge

Demonstrates a proven record of success in the following areas:

  • Building and maintaining networks of client relationships

  • Managing resource requirements, project workflows, budgets, billing, and collections

  • Preparing and/or coordinating complex written and verbal materials

  • Utilizing applications such as Microsoft Word, Excel, PowerPoint, and Project to create deliverables for existing clients

  • Designing and developing data analysis and analytical tools to identify opportunities and build cases for change

  • Communicating value propositions and articulating overall impact of proposed actions

  • Developing strong rapport with client clinical and executive leadership

  • Effectively communicating with clinicians to build an atmosphere of trust and solicit active participation in initiatives

  • Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation

  • Answering questions and providing direction to less-experienced staff

  • Coaching staff, including providing timely, meaningful written and verbal feedback

  • Developing, writing, presenting, and facilitating discussions on strategy to al levels of industry audiences, clients, and internal staff and management

Additional Requirements

  • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.


About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramPosition may be eligible for a discretionary variable incentive bonus