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Medtronic Healthcare Cash Posting Specialist - Northridge, CA in Northridge, California

Healthcare Cash Posting Specialist - Northridge, CA


Northridge, California, United States

Requisition #:


Post Date:

Jan 12, 2021


Under the direction of supervisor, provide administrative support to Patient Financial Services. Major Job functions to include the posting of payments, adjustments, and denials from insurance companies, patients, and other payers.

Following initial training, the employee will work under general supervision to complete all daily tasks following standard procedures as set forth by Medtronic and the Department of Patient Financial Services. Daily quality and productivity will be monitored.



  2. Know all standard corporate and departmental policies and procedures for and function as an Accounting Clerk in the Department of Patient Financial Services.


  4. Use SAP and GE Centricity to post payments, adjustments, denials, enter notes, assign batches.

  5. Use RIDSVIEW, CENTRICITY, SAP, CNB, Easy Print and other viewing systems to display check payments, Explanation of Benefits, Remittance Advices, and other insurance correspondence for posting.

  6. Use PC and standard Microsoft applications to prepare spreadsheets, graphs, forms, and reports and access the Internet.

  7. Use programmable telephone to answer and process calls, completing transfers and retrieving messages.


  9. Responsible for the posting of any insurance and patient payments received for products/services provided, ensuring that all information found on the EOBs and remittance advices is posted to the correct line item in GE Centricity system with speed and accuracy.

  10. Accurately computes percentages and totals related to contract adjustments and co-insurances according to the EOBs and remittance advices.

  11. Ensures any information related to deductibles, co-payments, and co-insurances are appropriately documented .


  13. Provide back-up support to other duties as requested.

  14. Assist in the training of new employees as needed.

  15. Attend and actively participate various meetings as requested.

  16. Provide other general clerical tasks including, but not limited to copying, faxing, and filing.


  18. Identify ways and initiate processes that work towards improving service levels to both internal and external customers.

  19. Actively participate in process and service improvement activities.

  20. Encourage and support staff members in the pursuit of service excellence.

*Basic Qualifications:

(Basic skills and experiences necessary to perform the job: must be relevant, objective, and non-comparative

  1. High School Diplomaand/or Associates (AA degree) in Business / Accounting

  2. Requires minimum of 2 year of relevant experience

Desired/ Preferred Qualifications:

(Skills and experiences beyond Basic Qualifications that help identify the best possible applicant)

  1. Basic knowledge of and experience with standard Microsoft programs including Word, Excel, and Outlook, with ability to prepare forms and spreadsheets.

  2. Mathematical skills to calculate discounts, interest, and percentages.

  3. Excellent interpersonal skills to communicate effectively and diplomatically with internal and external customers both in person and over the telephone.

  4. Proficient in 10-key pad by touch to accurately process various data with speed and accuracy.

  5. Skill in maintaining files in a logically organized fashion.

  6. Ability to be flexible with working hours given adequate notice.

  7. Experience in a busy business office, with a background in accounting and/or medical billing.

  8. Working knowledge of the various insurance plans offered by both government and commercial insurances, including HMO, PPO, POS, flex budget, and indemnity plans.

  9. Ability to read and understand the information provided in Explanation of Benefits, remittance advices, and other payer correspondence from a wide variety of sources including government and commercial payers.

  10. Ability to read and understand retractions and forwarding balances.

  11. Ability to generate checkout sheets, pull EOBs from the various websites, auto post process, create and assign batches

  12. IDX (GE Centricity Experience) and SAP in Billing and Accounts Receivable Module


Ability to sit 75% of the shift time working on the computer

Ability to lift 5 lb. ream of paper

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.