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TERROS, Inc. Case Manager - $ Sign on bonus - 51st Ave Healthcare Clinic in Phoenix, Arizona


We are a mission-driven, service-orientated industry leader looking for an Case Manager to join our team of caring professionals in Phoenix, AZ.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

Recently awarded among Arizona’s Most Admired Companies in 2020 by AZ Big Media


Seeking an Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our 51st Ave Healthcare Clinic.

Now offering a $500 Sign on Bonus for new hires!!

NEW Competitive Compensation

Full-Time Employed: 40 hours/week

Location: 51st Ave and Cambelback Rd. in Phoenix, AZ

Schedule: Monday - Friday (no weekends or on-call required)

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

Full Benefits Package, including 401K

Generous PTO/Sick Time (4+ weeks in year 1)

Duties include:

  • Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals

  • Completes assessments, crisis plans and individualized service plans

  • Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented

  • Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.

  • Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations

  • Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure


+ + Education/Experience:

  • GED/High school diploma with a minimum of 1.5 years of behavioral health experience or,

  • An associates degree in the field of medical or behavioral, or

  • A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or

  • A bachelor's degree in the field of behavioral, or

  • A master's degree or higher in the field of behavioral health

  • Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred

  • Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy

  • Must have a valid Arizona Level 1 Fingerprint Fingerprint Clearance card or be able to apply for one within 7 working days of employment

  • Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members

  • Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions

  • Basic understanding of the DSM-V preferred

  • Certified Case Manager strongly preferred

  • Must pass background check, TB test and other pre-employment screening

    #CaseManager #BHT #BehavioralHealth #SocialWork #Psychology #Humanservices

    COVID 19 Precautions:

    Terros Health remains open for all our patients’ health and wellness needs. We have put in place many protocols to protect our employees and patients and to create a safe work environment. Visit our website to learn more:

    At Terros Health we care about the safety of our employees and patients, Beginning on Oct 11th, Terros Health will be requiring new employees have the COVID 19 vaccine prior to establishing employment. This represents our commitment to stopping the spread of this disease and protecting our community. Thank you for helping to protect our employees and patients.

Job LocationsUS-AZ-Phoenix

Job ID 2021-6090

of Openings 7

Category Behavioral Health/Social Work

Program Recovery Clinics

Weekly Hours 40