Guidehouse Associate Director - Healthcare Operational Effectiveness in Raleigh, North Carolina
Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com .
This position includes responsibilities in both leveraging and delivering quality, high-level, consulting services to clients for the Guidehouse Operational Innovation Practice. The following sections describe the specific areas of prime importance in the execution of these responsibilities:
Deliver industry expertise and management consulting services in support of client engagements across large providers (hospitals, health systems, AMCs, large physician groups, clinics, outpatient facilities, etc.)
Lead transformational change focused on financial improvement of multiple large healthcare systems, own project, not component or workstream
Clearly articulates financial results of multiple projects and speaks about process and sub-process measures for more than one area
Establishes account management relationships with key client decision makers
Identifies key industry issues and develops a practice response
Assists in the development of industry alliances and relationships within vertical markets
Provides delivery assurance support for engagements with targeted clients
Mentors Guidehouse staff on assignments within the account delivering services
Provides visible leadership within the account and the practice.
Leads consulting projects Statements of Work, Project Plans, Writes Proposals, Presents to Client Executive; Facilitates, Advises and Persuades key decision makers and influencers
8-10 years (minimum) of recent experience working within in a large healthcare provider setting focused on performance improvement labor and nonlabor optimization, clinical operations and beyond, much of which is at the management level
5+ years delivering programs in a consulting environment; driving complex, multi-faceted, multi-site, application/operational change/improvement programs with annual budgets of $10 million plus (30 + resources)
Undergraduate degree in a healthcare/business related field; graduate degree preferred
Excellent financial acumen and stakeholder management skills
Experience leading complex projects with multiple workstreams
Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information at all levels internally, as well as with a provider based, client departments, including, but not limited to, surgeons, nurses, anesthesiologists, hospital executives, and other professional and ancillary staff
Ability to develop and monitor performance metrics at all levels of operations both clinical and nonclinical
10+ years rigorous project/program management leadership of complex provider deliverables with 5 of those years in larger provider systems
Adroit use of methodology and leadership within the project management setting; PMO experience or PMP certification is a plus
Knowledge of and familiarity with IT solutions and tech-enabled solutions which are integral to enabling efficiency and appropriate to quality and throughput of care
Capacity to adapt and lead others to understand and accept values, strategies, goals and plans in response to changing business conditions
Ability and willingness to travel up to 80%
The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
This position is open to candidates virtually from EST, CST, PST time zone as well as AZ, UT.
Due to our contractual requirements, to be eligible for this role, you must be fully COVID-19 vaccinated at time of hire.
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Rewards and Benefits
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
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