Guidehouse Healthcare Operations - Director in Raleigh, North Carolina
Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com.
This Executive in performance improvement will be dedicated to the profitable growth of the firm’s Healthcare Operations Provider optimization group. The ideal candidate will bring extensive healthcare industry experience with a proven track record of delivering innovative clinical and strategic performance solutions to hospitals and health systems. This individual will lead the design, development and implementation of large integrated (clinical and system operations) optimization programs resulting in high performing health care operations. He or she will lead multi- work stream programs to timeline / scope / budget across the larger platform. The Executive will work with Guidehouse specialty areas and partner with the client to deliver robust solutions/outcomes for the client and ultimate revenue for Guidehouse for areas in including: performance improvement, supply chain, workforce productivity, non-labor productivity, clinical operations, shared services and revenue management.
The Executive will participate in and help direct nationwide business development and relationship management activities for Guidehouse Healthcare clients requiring optimization. This individual will play a key role in helping guide the firm’s continued development of leading-edge consulting, in the performance improvement service line.
• This position includes responsibilities in both leveraging and delivering quality, high-level, consulting services to clients for the Guidehouse Healthcare Provider Practice. Leads consulting projects Statement of Work, Project Plans, Writes Proposals, Presents to Client Executive; Facilitates, Advises and Persuades key decision makers and influencers. The following sections describe the specific areas of prime importance in the execution of these responsibilities:
• Deliver industry expertise and management consulting services in support of client engagements in the Health Care Practice • Develop individual account strategies / client plans • Establish account management relationships with key client decision makers • Identify key industry issues and develop a practice response • Provide delivery assurance support for engagements with targeted clients- ensuring execution of all work plans and lead project team through QA process. • Mentor Guidehouse staff on assignments within the account delivering services • Provide visible leadership within the account and the practice. • Develop project margin model and plan staffing according to scope • Insure accurate internal and external administration and reporting, Project tracking, review and approve client invoices, realization tracking, vendor coordination, solution leader alignment and execution. • Identify and capture client add-on work • Participate in Sales Cycle with Go-to-Market Executives, Lead Delivery Executive and Lead Solutions Executive
Qualifications • 15 years (minimum) of experience in operations transformation, performance improvement, labor and non-labor optimization, clinical operations and beyond focused in a provider setting • 5+ years delivering programs in a consulting environment; driving complex, multi-faceted, multi-site, application/operational change/improvement programs with annual budgets of $8 million plus (30 + resources). • Demonstrated sales success leading consulting services BD pursuits with a track record of achieving sales generation goals of $3 million+ in new and add-on business. • Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within all levels of Guidehouse as well as a provider based, client organization, including, but not limited to, surgeons, anesthesiologists, hospital executives, and other professional and ancillary staff. • Ability to develop and monitor performance metrics at all levels of operations both clinical and non-clinical. • Ability to articulate financial results across multiple projects with ease; highly quantitative orientation • 10+ years rigorous project/program management leadership of complex provider deliverables with 5 of those years in larger provider systems. • Adroit use of methodology and leadership within the project management setting; PMO experience a plus • Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period of time ; MS Project Experience preferred • Undergraduate degree from Accredited university required, master's degree preferred preferred • Outstanding oral and written presentation skills and is recognized as an industry expert (via published articles, white papers and public speaking engagements) • Capacity to adapt and lead others to understand and accept values, strategies, goals and plans in response to changing business conditions
The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
This position is open to candidate virtually from EST, CST, PST time zones as well as AZ, UT.
Applicants must be currently authorized to work in the United States for any employer.
No sponsorship is available for this position.
Due to our contractual requirements and federal orders, including an Executive Order from the White House and an emergency regulation from the Centers for Medicare & Medicaid Services (CMS), the position for which you are applying requires that you provide proof of your vaccination status. If you are unable to receive the COVID-19 vaccine for medical reasons or because of a sincerely held religious belief, you may request an exemption from the vaccination requirement which shall be reviewed after the submission of requested documentation. If an accommodation is granted, the conditions may include weekly testing and masking. All Guidehouse employees also agree to follow any additional health and safety mitigation policies that may be required in the workplace.
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Rewards and Benefits
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
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