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Aston Carter Healthcare - Customer Service Representative (REMOTE UNTIL FURTHER NOTICE) in Rancho Cordova, California

Currently Hiring for Healthcare Customer Service Representatives for One of Our Biggest Healthcare Companies!

Join a team of highly dedicated customer support specialists and gain professional healthcare experience.

Pay: $18.14/HR for non-bilinguals, $19.57/HR for bilingual Spanish speakers

Location: Rancho Cordova, CA - REMOTE/WORK-FROM-HOME until further notice due to COVID-19 (must be located in the Sacramento, CA area)

Schedule: Must be available from Monday-Friday 8am-8pm, Saturday 8am-6pm

Job Description:

  • Handle inbound calls from members and providers interested in enrollment

  • Assist in verifying eligibility, authorizations, enrollment, billing, claims, and ID cards

  • Utilize de-escalation skills and resolve member inquiries

Job Qualifications:

  • Excellent customer service experience with professional or hospitality setting

  • Healthcare Call Center experience PREFERRED

  • Strong tenure, one or more year(s) of experience in each previous position

  • Ability to pass a typing test 30+ WPM and Spanish Bilingual Audio Test if Bilingual

For immediate consideration, please email your updated resume to Brooke Pillars at I look forward to considering you for this position and reviewing your application! Only qualified candidates will be contacted.

Please note: this is not an indefinite remote position, you will need to return to the office as soon as it is cleared to do so.

#CACSR #jobsnow21

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.