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Conduent Healthcare IT Project Manager / Healthcare Program Manager in Richmond, Virginia

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Position is a "work from home" position located anywhere in United States

Job Responsibilities:

  • Plans, organizes, directs, controls and delivers complex projects and/or programs prioritized in alignment with the client's expectations and business needs. Projects may include multiple technology disciplines and/or significant business process re-engineering efforts.

  • Manages people for programs or projects involving department or cross-functional teams focused on the delivery of projects and/or programs into a finished state.

  • Plans and directs schedules as well as project budgets.

  • Organizes project and/or program activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints.

  • At times, directs the activities of project support staff, project managers, and sub-contractors and is responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful completion of the project.

  • Assigns and monitors work of technical personnel, such as systems analysts and programmers, providing support and interpretation of instructions/objectives.

  • Manages and coordinates priorities between projects or within a program that requires critical thinking and complex problem solving.

  • Leads and communicates project scope, goals and responsibilities to project team; establish clear stakeholder expectations, and requirements of varying degrees of complexity.

  • Develops and maintains reporting procedures and monitor performance in project and program control activities.

  • Develops and distributes reports related to project activities, general project management, and financial issues.

  • Working knowledge of claims adjudication and payment platforms, encounters, authorizations, EDI, 837's, and fee schedules.

  • State funded and Medicare/Medicaid programs is preferred.

  • Performs other duties as assigned.

Education and Skills/Qualifications:

  • A Bachelor's degree. In some circumstances, exceptional experience may be substituted for a bachelor's degree.

  • Working knowledge of claims adjudication and payment platforms, encounters, authorizations, EDI, 837's, and fee schedules.

  • State funded and Medicare/Medicaid programs is preferred

  • Infrastructure experience is preferred with a high-level working knowledge of setting up new environments, data center moves, firewall rules, VDI, and MFA.

  • Knowledge of and adherence to ITIL, CMMI, and SDLC processes is required.

  • 5+ years of experience in a senior project management position.

  • Outstanding written and verbal communication skills are a must. Must be able to communicate effectively with staff at all levels, clients, and senior executives.

  • Fluency with MS Office suite,MS Project Online, WBS Pro, Agile and Waterfall methodology, JIRA, Kanban, VSTS, and Visio

  • Must have strong organization, presentation, and problem solving skills.

  • Must have excellent time management and organizational skills

  • Must have the ability to work under tight deadlines and work extended hours when necessary.

Job Track Description:

  • Requires formal education and relevant expertise in a professional, sales, or technical area.

  • Performs technical-based activities.

  • Contributes to and manages projects.

  • Uses deductive reasoning to solve problems and make recommendations.

  • Interfaces with and influences key stakeholders.

  • Leverages previous knowledge and expertise to achieve results.

  • Ability to complete work self-guided.

  • College or university degree required.

General Profile

  • Requires specialized depth and breadth of expertise.

  • Uses best practices and understanding of business challenges to improve products or services.

  • Solves complex problems and takes a new perspective on existing procedures.

  • Self-starter, requiring guidance in only complex situations.

  • May lead functional teams or projects.

  • Progression to this level is typically restricted based on business requirements.

Functional Knowledge

  • Requires a comprehensive understanding of concepts within own field.

Business Expertise

  • Interprets business challenges and recommends best practices to improve products, processes, or services.


  • Impacts the achievement of customer, operational, project, or service objectives.

  • Work is guided by functional policies.


  • May drive functional teams or projects with moderate resource requirements, risk, and/or complexity.

Problem Solving

  • Guides others to solve complex problems.

  • Uses sophisticated thinking to exercise judgment and identify innovative solutions.

Interpersonal Skills

  • Communicates difficult concepts and negotiates with others to adopt a different point of view.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form ( . You may also click here to access Conduent's ADAAA Accommodation Policy ( .