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Huron Consulting Group Client Relationship Owner - Healthcare Software Group in San Diego, California

The Opportunity:

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients stabilize their business operations today and create tomorrow’s growth by implementing revenue enhancement and cost containment programs, upgrading technology systems, creating stronger leaders and improving outcomes for patients.

Join our team as the expert you are now and create your future.

Position Summary:

Join Huron and use technology to solve Healthcare business problems. Dive into innovative and customizable solutions that utilize Huron’s expertise in healthcare software and technology. Huron’s Healthcare Software Group (HHSG) offers diverse and cutting-edge opportunities thanks to our partnerships with leading national healthcare systems, academic medical centers, community hospitals and physician practices. By using your technical prowess, you’ll expand your skills in building, implementing, and supporting Huron’s software tools and provide solutions that affect sustainable, substantial change.

At Huron, you have the opportunity to discover your professional passions by being an integral part of our teams and getting exposure to a variety of projects.

Make a lasting impact in Healthcare technology on Huron’s diverse teams!

POSITION SUMMARY:

Huron is seeking individuals with a passion for building strong client relationships and solving complex business problems. Our Client Relationship Owners (CRO’s) come from diverse backgrounds and have an immediate opportunity to lead, innovate, and make a lasting impact for our clients. As a CRO, you build strong rapport with stakeholders in your portfolio, working with them to define and prioritize requests acting as a trusted technical advisor for functional solution designs to meet evolving business needs over time.

DUTIES & RESPONSIBILITIES:

  • Translates functional business requirements into technical solutions through detailed, value add conversations with both client business leaders and technical resources when discussing technical solution design. This includes real time translating between these two groups of people.

  • Leads calls, sets and guides agenda holding a variety of participants accountable to various deliverables and timetables. Independently drives client initiatives forward ensuring completion of previously agreed upon promises. Drives clarity of ownership, next steps and timelines in ambiguous situations, coordinating work efforts across varied groups. Proactively highlights risk and establishes contingency plans to address them. Sets clear expectations with team for meeting objectives.

  • Cultivates and maintains ownership of client relationships as a trusted technical advisor. Demonstrates ability to establish relationships with external stakeholders at the manager, director and executive level, taking ownership for client satisfaction.

Consistently demonstrates excellent judgment and emotional intelligence in handling complex interactions with internal and external stakeholders. Anticipates client needs and delivers consistent and exceptional service. You will be part of a dynamic team focused not only on the needs of the client, but also on offering you opportunities that align with your interests. We want to support you as you pursue your professional development objectives. We pride ourselves on our inclusive company culture and the quality of talent within our organization. The variety of backgrounds on our teams are what make our solutions successful and pushes our employees to be creative and innovative in their approach. You will work with an incredibly bright, diverse, and talented group of people. We hold ourselves to the highest standards of professionalism in order to meet the high expectations of both our clients and ourselves. At Huron you will make a positive difference and achieve your potential.

Join Huron’s premier Healthcare Software team and be prepared to make a difference fast!

Qualifications:

• 1- 3 years of previous experience in a technical account management role (project management and customer experience). Candidate should have exposure in the fulfillment of technical work for a portfolio of clients or for 3-5 simultaneous engagements.

• 3+ years of experience within support, implementation, consulting, or related customer-service position.

• Previous experiences managing formal or informal project plans

• Basic understanding of relational database architectures and tools. Practical experience using SQL Server and T-SQL is preferred.

• Basic skills using Microsoft business products are required (Excel, Word, PowerPoint, Visio, Windows, SharePoint)

About Huron:

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together.

Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.

Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace. Huron will consider qualified applications with criminal history in accordance with applicable laws.

LI:

Yes

Job ID: JR-0001362
Category: Healthcare Consulting
Category: Technology
Opportunity Type: Experienced
Country: United States
Requisition ID: 9884

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