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Amazon Corporate LLC Enterprise Service Manager - US Federal, Nonprofits, and Healthcare in Seattle, Washington

Are you interested in working with Public Sector organizations and technology solutions providers serving the Public Sector market as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Engage with customers to understand their business drivers and application portfolio* Building cloud transformation programs for large enterprises, across Higher Education and State/Local Government organizations* Development of long term Cloud Strategy for customers* Identify and develop specific opportunities and supporting business cases* Deal shaping, including estimations and deal pricing* Contract negotiations and closing* Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities* Mitigation of delivery risks and issues* Overseeing delivery of projects in account, ensuring high quality delivery* Act as single person of contact for Customer executives, developing deep, trustful relations* Educate customers on AWS services and translate those into a clear business value proposition* Coaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our Consultants work with Federal Government customers in a variety of locations across the US. As such, Consultants must have the ability to travel to client locations to sell and deliver professional services as needed. This can vary depending on the customers supported, 30% to 50% can be typical, sometimes higher during peak times. Please check with the hiring team for more information.This position requires that the candidate selected be a U.S. citizen and is able to obtain and maintain a Federal background check.Basic Qualifications* Bachelor's degree; Masters/

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