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Telus Sr. Account Manager – Ontario Healthcare Sector - TELUS Enterprise Solutions (Toronto) in Toronto, Ontario

Sr. Account Manager – Ontario Healthcare Sector - TELUS Enterprise Solutions (Toronto) - SAL05219-21


Join our team

At TELUS, we’re looking for accomplished sales professionals who are obsessed with exceeding customer expectations and surpassing revenue targets. As part of the Sales team of TELUS Business Solutions, you represent the TELUS brand, values, and promise.

We are not your standard (traditional) sales organization. We are passionately curious about our customers’ businesses and the drivers that keep owners and executives focused on their key priorities and partner with them on all-important journeys together.

It’s a challenging, consultative role, with equal parts of autonomy and collaboration. Sales is an art and we provide the best coaches, strategy, training, resources, support, and inspiration. We also have a ton of fun and celebrate individual and collective team success.

Here’s what WE believe:

  • We are ONE team: Team selling is the norm and we celebrate each other’s wins

  • We challenge the status quo and when others think we’re great, we strive to be excellent

  • We live up to our commitments, to ourselves, our friends, family, peers, leaders, customers and we strive to make a real difference in the communities where we work and live

  • Our success is all about how we do things, how we think, solve problems, deliver, communicate, and more

Here’s the impact you’ll make and what we’ll accomplish together

Account Executives at TELUS own customer relationships and account strategies. You will champion TELUS inside of customer organizations and advocate for the customer inside of TELUS.

As an Account Executive, you will quarterback an interdependent account team of inside sales, specialty sales, and technical pre-sales and draw in executive leaders as required. Your goal will be to increase TELUS presence, focusing on transformational technology solutions aligned to the client’s core business objectives. Services such as business internet, security, software-as-a-service (SaaS) & infrastructure-as-a-service (IaaS), unified cloud communication, mobility & Internet of Things (IoT), all need to be addressed and explored within the client’s business strategies. You can rally to a common purpose and inspire confidence and trust in our vision. You are a great simplifier and know well that today’s top sales leaders leverage data and insights to deliver on results.

Here’s how

  • Create strategically-aligned value propositions through understanding customer business objectives

  • Engage client C-level and align with TELUS executives where strategic value can be gained for both organizations

  • Manage and continue to develop a dedicated territory of accounts with the intention to grow/maintain revenue and growth opportunities in existing corporate customers

  • Prepare professional proposals targeted to the key decision makers, usually the C-suite, in the customer's terminology, that clearly communicate the TELUS solution and value proposition to the customers' business problem, negotiating contracts, initiating orders, and pursuing everything with energy, drive and a need to finish

  • Optimize tools such as (SFDC) and Target Account Selling (TAS) as part of our everyday culture to drive effective business decision making and timely investments toward our success

  • Embrace a unique collaborative, high energy and community-minded culture

  • Develop and maintain account plans to drive sales velocity in your territory, including a 30x60x90 day funnel and plan to achieve targets

  • Successfully achieve your monthly sales targets for wireline and wireless in your territory

Why YOU will love this opportunity:

  • Account Executives have the autonomy and the unlimited opportunity of a business owner. You own your calendar and your account strategies and leverage an extended team, dedicated and incented to ensuring your success

  • In parallel with your personal and team accomplishments is making a true difference in the lives and successes of the customers you serve. The impact you will make in the mid-market is significant

  • Perhaps most important of all, you get to work alongside and mentor with some of the best sales leaders in the industry. They share your passion to win in the market and have a vested interest in helping drive your career


What YOU bring to this opportunity:

You are likely in a similar role, today, with 10 years of experience in an Ontario Healthcare Sector face to face sales environment, applying formal sales methodologies. You have knowledge of the

wireline, wireless, SaaS, and ICT solutions, or experience in similar complex solution environments. You are an experienced forecaster, linking account plans to both customer and TELUS strategic drivers. You have knowledge of or experience with most of the items below:

  • Deep and current understanding of Ontario Healthcare Sector including delivery systems and procurment vehicles

  • Existing established relationships within the vertical, including Hospitals and agencies

  • Quickly able to navigate and create business opportunities in the Healthcare Vertical

  • Demonstrated ability to identify and articulate financially sound TELUS solutions to customer's business problems through understanding the technologies, products, services, and resources

  • Strong sensitivity to customer needs and situations, analytical ability in discerning priority and non-priority issues, making decisions from a number of alternatives based on logic and fact, and capable of using persuasiveness in negotiating mutually satisfactory resolutions

  • Proven ability to identify the client's business challenges and how they materially impact ($) the stated goals and objectives of the organization

  • Strong business case development skills and understanding of return of investment (ROI) consequences impacting the client’s business metrics

  • Expertise in managing and influencing contract negotiations and outcomes

  • Have strong AQ - adaptability quotient, to change and learn quickly as required for the business and market needs

  • Solid working experience with Salesforce CRM tools

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.

Primary Location : CA-ON-Toronto

Schedule : Full-time

Req ID: SAL05219-21