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Job Information

Philips Customer Project Manager (Healthcare Monitoring Analytics & Therapeutic Care) - Indianapolis in United States of America - Home Based, Massachusetts


If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

In this role, you have the opportunity to:

The Philips Healthcare Monitoring Analytics & Therapeutic Care (MATC) business serves the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementations across the healthcare continuum.

Your role as a Customer Project Manager will be to manage multiple patient monitoring system and/or therapeutic care implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experiences guided by the statement of work.

You are responsible for :

Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.

  • Presales project consulting

  • MATC solutions expert

  • Ensure site readiness and adherence to project timeline

  • Responsible for ensuring validation of as-designed document

  • Advises on project plan and responsible for daily updates on project status and activities

  • Responsible for ensuring for submission of as-built document

  • Identifies and communicates project issues/risks and daily up

  • Attends all project meetings and customer go-lives

  • Keeps up to date on current healthcare IT trends and Philips solutions

The Customer Project Manager’s responsibilities includes but not limited to Customer Satisfaction, Inventory Management, Project Cycle Time, and Revenue Recognition.

This role is responsible for effectively communicating with all project stakeholders, and third party vendors. Including but not limited to regular project updates and regular project meetings as outlined in the project plan.

You are a part of:

Reporting to the Implementation Operations, Senior Manager, you will be a member of the Installation team with a variety of both internal and external stakeholders.

To succeed in this role, you should have the following skills and experience:

  • Bachelor’s degree in Project Management or equivalent is preferred.

  • Project Management Professional certification is preferred.

  • Preferred technical experience/education in Computer Science disciplines or IT Technologies.

  • At least 3 years demonstrated Project Management experience

  • At least 3 years IT integration experience

  • Effectively manages multiple projects concurrently with varying complexities

  • Knowledge and experience in IT Project Management within a Healthcare Environment is preferred (i.e. Healthcare IT, EMR, Patient Monitoring).

  • Working knowledge of networking, interfacing, and systems

  • Influences engagement of project resources/stakeholders

  • Ability to present and negotiate effectively in multiple areas of the customers’ environment (i.e., IT Leadership, Clinical leadership, Biomedical and others)

  • Review construction and technical planning documents

  • Demonstrated proficiency in the use of MS Office Suite, and other standardized Project Management tools and documentation

In return, we offer you:

We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents. This job comes with a competitive salary, excellent benefits, and up-to-date training. The work location of this position will be remote, based out of the Kansas City area.

This is a virtual based position and will require at least 75% travel .

^^Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to Indianapolis.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips pageon our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran