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Family Behavioral Health FBH Healthcare Operations Assistant I in Vancouver, Washington

Healthcare Operations Assistant I Join our collaborative, dedicated team of professionals! WHO WE ARE: We are a values-driven organization, providing family-oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in throughout Western Washington and Portland, Oregon, we offer comprehensive intensive, wrap-around mental health services to a diverse population for youth and families. We employ almost 600 energetic and compassionate employees. WHAT WE VALUE: Compassion Diversity Strength-Based-Approach Social-Justice & Our Staff! WE OFFER: *Base starting pay rate of: $18.81 per hour. *Other pay incentives may occur. BENEFITS: * *11 paid holidays; plus 2 personal holidays each year! *15 days’ vacation (to start) and 12 sick-days per year! *Medical *Dental *Vision Insurance *Life Insurance *Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension *Relocation We strive to help children and families live together safely and securely with hope and promise. We serve as a catalyst for change when appropriate, challenging long-standing service traditions in community behavioral health. We behave with Humility, Passion for our Mission, and Compassion and Respectful Interactions. We value learning and offer alternatives and we stand strong to help child-serving systems understand our alternative paradigm while strengthening partnerships. We do not compromise our values. This position is responsible for assisting the Family Behavioral Health site with the operations and service support necessary for smooth functioning of our site including general office management, administrative assistance, quality data entry and medical record management. The Operations Assistant I performs administrative and office support activities for multiple services areas and service contracts. JOB SUMMARY: Duties include triaging telephone calls, receiving and directing site visitors, word processing and/or data input, creating spreadsheets and presentations using excel/PowerPoint, and ensuring documentation is filed correctly in clinical records. Strong communication skills are required. This position requires an individual who is efficient and comfortable being an active team leader and member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support duties, is also essential in this position. The Operations Assistant 1 should demonstrate resourcefulness, be a good problem solver and have strong organizational skills. This position requires a steady completion of assigned essential duties in a timely manner to be successful and must demonstrate the ability to prioritize work assignments based upon FBH site priorities. A full job description may be shared with candidates selected for an interview. WHAT WE ARE SEEKING IN A CANDIDATE: *Associate’s degree or equivalent in experience. *Experience entering data into Electronic Health Records or similar data bases. *One year’s administrative support services experience working in an office with progressively increasing duties. *Strong comput

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