Molina Healthcare RN Manager, Healthcare Services - Remote in Virginia in Virginia
We are seeking a Manager, Healthcare Services who will work remotely, but must live in Virginia. This position will require occassional travel to the Richmond, Virginia office for meetings (post COVID).
The Manager, Healthcare Services provides operational management and oversight of integrated Healthcare Services (HCS) teams responsible for providing Molina Healthcare members with the right care at the right place at the right time and assisting them to achieve optimal clinical, financial, and quality of life outcomes.
KNOWLEDGE, SKILLS & ABILITIEs
Responsible for clinical teams (including operational teams, where integrated) performing one or more of the following activities: care review/utilization management (prior authorizations, inpatient/outpatient medical necessity, etc.), case management, transition of care, health management and/or member assessment.
Typically through one or more direct report supervisors, facilitates integrated, proactive HCS management, ensuring compliance with state and federal regulatory and accrediting standards and implementation of the Molina Clinical Model.
Manages and evaluates team member performance; provides coaching, counseling, employee development, and recognition; ensures ongoing, appropriate staff training; and has responsibility for the selection, orientation and mentoring of new staff.
Performs and promotes interdepartmental/ multidisciplinary integration and collaboration to enhance the continuity of care including Behavioral Health and Long Term Services & Supports for Molina members. Oversees Interdisciplinary Care Team meetings.
Functions as hands-on manager responsible for supervision and coordination of daily integrated healthcare service activities.
Ensures adequate staffing and service levels and maintains customer satisfaction by implementing and monitoring staff productivity and other performance indicators.
Collates and reports on Care Access and Monitoring statistics including plan utilization, staff productivity, cost effective utilization of services, management of targeted member population, and triage activities.
Ensures completion of staff quality audit reviews. Evaluates services provided and outcomes achieved and recommends enhancements/improvements for programs and staff development to ensure consistent cost effectiveness and compliance with all state and federal regulations and guidelines.
Maintains professional relationships with provider community, internal and external customers, and state agencies as appropriate, while identifying opportunities for improvement.
Bachelor's Degree in Nursing
5+ years of managed healthcare experience, including 3 or more years in one or more of the following areas: utilization management, case management, care transition and/or disease management
Minimum 2 years of healthcare or health plan supervisory or managerial experience, including oversight of clinical staff
Experience working within applicable state, federal, and third party regulations
REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:
Active, unrestricted Virginia Registered Nursing (RN) license in good standing
Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation
3+ years supervisory/management experience in a managed healthcare environment
Medicaid/Medicare Population experience with increasing responsibility
3+ years of clinical nursing experience
PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:
Any of the following:
Certified Case Manager (CCM)
Certified Professional in Healthcare Management Certification (CPHM)
Certified Professional in Health Care Quality (CPHQ)
Or other healthcare or management certifications
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
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