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Conduent Director, Commercial Healthcare Technology Solutions Management (Remote) in United States

About Conduent

Conduent delivers mission-critical ​services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all  insured patients  in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through  toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at

Job Description

This role will lead, for the Healthcare Provider, Pharma, Life Sciences business vertical, the technology presales activities in partnership with the sales and Technology General Manager (TGM) Leaders.

Technology consulting presales, product managers, or delivery executive resources, with direct industry / domain experience, are strongly encouraged to apply for this role.

Here is a glimpse of what you’ll do:

  • Actively partner with Business and Technology leadership teams to lead their portfolio’s technology pursuit, technology product analysis, technology product roadmap definition, and strategic technology initiatives (IP models, agreements, efficiencies, competitor analysis etc) in a collaborative and results-oriented fashion.

  • Build, mentor, and collaborate with their offshore TSM (technology solution manager) and bid management team in execution, driving continuous improvement, and leading strategic / analysis activities.

  • Technology Presales

  • Assess the technology opportunity, solution alignment, and risk based upon and compliance to company strategy prior to obtaining bid / no-bid approval, from appropriate technology and business leaders.

  • Lead, organize, and quarterback effort to create cohesive technology solutions, bid estimates, responses, presentations, and SOWs complying with following:

  • Technology scope, solution, and timeline

  • Alignment to Conduent company strategy

  • Alignment with Conduent PMO standards

  • Lead and develop technology pursuit written response content and graphics

  • Organize, facilitate and lead Technology bid review and approval processes in compliance with established technology review criteria

  • Identify, manage, and lead creation / maintenance of standard:

  • Technology collateral (marketing, proposal response, and presentation)

  • Conduent communication for new technologies

  • White-papers and distribution vehicles

  • Participate in industry blogs, customer, technology events, and speaking engagements as requested

  • Drive continuous improvement

Qualifications - External


  • 4+ years of demonstrated experience leading, or providing presales services, for: Commercial Healthcare domain, or supporting this effort from a technical role

  • Bachelor's degree CS, Info Systems, Bus Admn (or other related field or equivalent) with 10+ years of work experience in Solutions or Product Management and/or deep domain expertise in one or more of the following disciplines: Technology presales, Go to Market, Project Management, IT Consulting, or Solutions Strategy

  • Quantitative aptitude and problem-solving capabilities with an ability to prioritize work and manage multiple initiatives

  • Strong team player with excellent interpersonal, relationship-management, and demonstrated leadership experience.

  • High impact communicator including ability to develop and deliver impactful presentations (i.e., Microsoft PowerPoint)

  • Ability to influence at different levels across functions

  • Proven track record


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.