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Gartner U.S. Healthcare Payer Industry Analyst (Health Plan Core Administration) Work From Home, USA in United States

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U.S. Healthcare Payer Industry Analyst (Health Plan Core Administration) Work From Home, USA

Remote - Minnesota

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What makes Gartner Research & Advisory a GREAT fit for you? When you join the world’s leading Research & Advisory company, you’ll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration, you’ll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication— and rewards it with opportunity. If you’re always looking for what’s next in business and technology, Gartner is looking for you.

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About the Team:

Gartner Analysts are industry thought leaders that create must-have research for a broad range of world-leading organizations. A Senior Director establishes a credible voice within their designated industry at local, regional and global levels. Utilizing exceptional research and analytical skills, writing and public speaking, a Senior Director produces both pragmatic and provocative written research and presentations Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them both CIOs and vendor Product Leaders in both in person and virtual meetings, sales support visits and Gartner events to discuss complex client challenges and offer appropriate insights and recommendations.

About the Role:

Gartner is recruiting for a candidate with deep experience in the use of technologies by U.S. healthcare payers (that is, health insurers, health plans, and managed care organizations) to address their most important strategic objectives. The successful candidate will develop a leading industry voice on how IT enables value in healthcare administration and what technology solution providers should be considered for those initiatives and how technology vendors can best meet the needs of their payer customers

The Senior Director will advise Gartner’s payer client CIOs and IT leaders on a wide variety of issues including technology strategy, applications integrating clinical and business processes, and emerging innovations in related healthcare technologies. The senior director will also advise product leaders at vendors to payers. The individual must also be knowledgeable about major technologies and processes common to U.S. healthcare payers, emerging issues, and future needs. Experience as a CIO, CDO, or Enterprise Architect of a healthcare organization would be a plus.


  • Develop new research that challenges conventional wisdom about the problem being solved and offers compelling , simplified approaches that accelerate each client’s ability to take action

  • Identify the root cause of complex client problems, using judgment to building hypotheses find solutions, selection methods and analytical approaches to conduct excellent research

  • Demonstrate thought leadership in establishing research positions across a team of analysts

  • Write innovative, thought provoking, documents

  • Bring provocative, independent insights to leaders that help them accelerate their progress

  • Predict how specific markets are developing and help clients in their vendor selection process

  • Help product leaders understand end user needs and seize industry trends

  • Engage and respond to client inquiries in on-site and virtual meetings, strategic off-sites, and Gartner events

  • Create and deliver high value presentations and other material onstage at Gartner conferences and symposiums, as well as small and large groups of clients and/or prospects

  • Support Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business

  • Provide high quality and timely research peer review

  • Build credibility as an industry leader to represent Gartner research, methodology and strategy

  • Lead or participate in research community meetings to discuss research issues and collaborate effectively with peers

  • Identity amendments to existing research processes, or creates new processes, that help the team and R&A better serve clients or serve a new type of client

  • Support more junior team members’ development through mentorship and coaching

  • Inspire clients to more frequently experience the value of Gartner research

  • Demonstrate sophisticated skill at analysis by seeking out and piecing together fragments of information, extrapolating, building and applying conceptual models, recognizing patterns and drawing conclusions from partial data.

  • Arrange and attend vendor briefings, vendor events, client meetings or exhibitions as required to further Gartner’s research position.

  • Coverage could include but is not limited to core administrative processing systems, interoperability technologies, private exchanges, and related payer technologies.

Coverage Areas:

Could include, but are not limited to, the following

  • Health insurer business strategies, IT environments, and technology trends

  • Core administrative processing systems (e.g. claims, enrollment, premium billing)

  • Data and analytics

  • Payment integrity (i.e., fraud, waste, and abuse)

  • Interoperability technologies such as HL7 and FHIR

  • Private exchanges, plan selection, and rating/quoting systems

  • Managed care product development and configuration


  • Bachelor's degree or equivalent experience; Graduate degree preferred

  • 12+ years of relevant field or industry experience

  • Great team player with intrinsic motivation to collaborate with peers to write provocative and pragmatic research notes

  • Demonstrated executive presence; can immediately establish credibility with executives and additional stakeholders

  • Strong organizational skills; ability to work under tight deadlines and produce high quality material

  • Demonstrated excellence in research and writing ability

  • Strong written and verbal interaction, analytical and presentation skills; ability to engage clients and respond effectively to questions

  • Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges

  • Strong business and financial acumen

  • Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market

  • Learning agile and adept with navigating highly matrixed environments

  • Willingness and ability to travel up to 25% (where applicable)

  • U.S. location required due to client servicing issues.

Job Requisition ID:54343

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