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Concentrix Work at Home-Licensed Healthcare Insurance Sales Agent in United States

Job Title:

Work at Home-Licensed Healthcare Insurance Sales Agent

Job Description

This position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Healthcare Insurance Sales License: Applicants will be required to provide the license number to the Recruiter to confirm eligibility.

Pay Starting at $20.00

Already have your license? Great! Apply today!

Note: Hiring in AL, AZ, AR, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MI, MN, MS, MS, NE, NV, NH, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VI, WI, WY

Cannot be performed in CO

Not current accepting application from AK / CA / CO/ CT / D.C. / HI / MA / ME / MD / MT / NJ / NY / OR / WA

Why Concentrix?

  • Unlimited Lucrative Referral Bonuses!

  • Overtime Opportunities

  • Employee Rewards and Recognition Programs

  • Diverse, inclusive, welcoming, and learning culture

  • Wellness programs to help you maintain a better quality of life

  • Employee discount programs

  • A Lot of fun There’s always something fun happening each month

  • Global Organization with endless growth and advancement opportunities

Principal Duties and Responsibilities:

  • Actively participate inongoing trainingand compliance to all state rules and regulations.

  • Ensure accuracy of information collected.

  • Participate in activities designed to improve consumer satisfaction and business performance.

  • Place and/or receive consumer inquiries that may require deviation from a script or sales flow process.

  • Conduct effective consultative selling by asking appropriate questions and matching the right product to the consumer’s needs, resulting in closed sales as well as increased consumer satisfaction.

  • Maintain broad knowledge of products, pricing, procedures, and other important issues through management communications, meetings, client focus groups, and formal training.

  • Comply with all do-not-call and insurance regulatory standards.

Required Competencies:

  • Experience 1 year in a sales environment

  • Active and current Health, or Health & Life/Accident home state license

In order to provide that customer support and services to our brands, we need YOU!

Candidate Profile:

  • Ability to successfully take tests and retain knowledge.

  • Good listening and responding skills.

  • Demonstrated success in an inbound or outbound sales environment.

  • Capacity to learn complex processes and policies.

  • Detail oriented

  • Provide examples of how they have been able to ensure high quality work.

  • Strong goal orientation.

  • Must provide good examples of how they set challenging goals and strive to achieve personal success.

  • Focused on how to achieve success, not on barriers.

  • Courteous with strong consumer service orientation.

  • Willingness to rotate shifts, as needed.

  • Dependable and flexible.

  • Knowledge of computer operations.

Minimum Requirements/Additional Info:

High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position).

  • We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process. You can work from a laptop, but will need to be hard-wired while working.

  • Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766). A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)

  • A quiet, distraction-free, location in your home to work.

  • A telephone, landline or cell is required based on position offered.

  • All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you.

  • A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously.

  • We need you to be a “people person” who enjoys talking and assisting others. Think about how much you enjoy receiving excellent customer service yourself? Well, we need you to take pride in providing that same great service to others.

  • We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week.

  • Schedules vary and will be discussed during the interview.

  • Great benefit options include: medical, dental & vision benefits, and 401K. We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.

Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.

Concentrix is an equal opportunity employer and an E-verify participant. Concentrix considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.

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Location:

USA, OH, Work-at-Home

Language Requirements:

Time Type:

Full time

Please Note: Job cannot be performed in the state of Colorado, USA.

Mission:

We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:

In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for nearly 750 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

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