VCN Healthcare Jobs

Virtual Career Network Healthcare mobile logo

Job Information

Serco Healthcare Business Process Engineer- VHA in Washington, District Of Columbia

Position Description

This position is contingent upon contract award

Business Process Engineer supporting VHA in the evaluation of healthcare program effectiveness and process improvement including management and support of the analysis, design, development, and implementation of diverse, enterprise-wide healthcare processes and application systems, business/clinical and IT programs, and IT healthcare solutions.

Tasks may include the design study process; conducting studies in support of system redesign and business process reengineering, improvement, and management; developing implementation plans; and supporting the process of implementing and sustaining improvements. Experience with health system/healthcare processes preferred.


  • Bachelor’s degree required

  • Six (6) years management/leadership in healthcare clinical or operational positions

  • Ability to perform healthcare process modeling, data and informatics

  • Ability to perform healthcare baseline assessments

  • Management for business process improvement projects

  • Experience with healthcare management processes

  • Experienced leadership in planning, facilitating, managing, closing process improvement projects

  • Experience in root cause analysis and solutioning

  • Good presence/performance as a senior advisor to healthcare directors and staff officers


  • Secret Clearance eligible

  • Masters or advanced degree preferred staff college or equivalentKnowledge of CMMI and ISO quality management systems and process development

  • Expertise in collaborating with business owners, analysts, programmers, engineers, and clinical and administrative end-users to identify the baseline (as-is) and future state (to-be) of technology and process improvement initiatives

  • Experience with performance measures, key performance indicators



Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: .

If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email .

Click here to apply now (

Refer a friend for this job

New to Serco?

Join our Talent Community! (

ID 40230

Recruiting Location : Location US-DC-Washington

Category Engineering

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Campaign LPWBB